Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
2
2
years of professional experience
Work History
Security Guard
TTC CONTRACTED STAR SECURITY GUARD
02.2023 - Current
With over two years of experience providing exceptional safety and crime prevention practices for businesses and individuals
A proven track record of professionalism combined with results in avoiding crime and danger
Experienced in patrolling large venues such as university campuses, performance venues
And government buildings
Patrol assigned station(s) to enhance a safety and security presence
Observe and report any situations that require the immediate assistance of police or special constables
Assess the situation to ascertain the correct response needed, Community Safety) Ambassadors or Streets to Homes
Advise Transit Control of your location when entering and leaving a new station to ensure your safety
Provide security and support to TTC employees and Contractors to close and open assigned subway stations
Immediately reported all incidents to the TTC Transit Control Centre at 416-393-3444 or by Radio
Respond to calls from employees and customers regarding any criminal activity in the surrounding area that may be causing a safety concern to employees.
STAR SECURITY
11.2021 - Current
Working at Toronto Streets to Homes Assessment
Work on the rotation of mornings, evenings, and overnights
Work at several high-profile City of Toronto facilities including shelters, warming centers, and hotel programs
Operate in a customer-focused and public service role
Enforce facility policies, Toronto by-laws, provincial, and federal legislation
Investigate and report crimes, accidents, offences, and damage to property
Conduct witness interviews and gather details regarding incidents to determine the best course of action
Enter incident reports through STAR Trax.
BDG Protection Services
09.2021
Patrolled buildings regularly both inside and outside while maintaining an alert presence
Inspected doors, windows, locks, gates, ensuring they are secure after hours
Prevented unauthorized access by enforcing firewalls and established security protocols
Monitored security cameras and identified suspicious activity, reported any incidents to the appropriate authorities
Maintained logbooks for documenting daily activities and events.
Education
Computer Systems Technology
St. Lawrence College
Toronto, ON
12-2022
Skills
Able to work under pressure
Great leadership skills
Great computer skills
Ability to work with a team
Communication skills
Critical thinking
Trustworthy
First Aid & CPR certified
Multitasking
Speak multiple languages
Accomplishments
ASP Use of Force Training through the City of Toronto (Baton and Handcuffs)
De-escalation and Management of Resistant Behavior