Aditi Sharma
Delhi
Summary
To work in a challenging and competitive environment so as to get an opportunity to learn new skill every day this is required for personal growth and to show my mettle by contributing for the organization
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
TL backoffice cordinator
Mealdrop Food Pvt. Ltd.
Noida
05.2025 - Current
- Coordinated logistics for food delivery schedules and inventory management.
- Assisted in maintaining compliance with food safety regulations and quality standards.
- Communicated with vendors to ensure timely procurement of supplies and materials.
- Managed documentation related to shipments, deliveries, and inventory records.
- Computed balances, totals or commissions to support accounting team.
Customer Service Coordinator
Key Vendors Pvt. Ltd.
Nirman Vihar
07.2022 - 02.2023
- Coordinated customer inquiries through multiple communication channels.
- Developed and maintained customer feedback systems for service improvement.
- Monitored inventory levels and communicated restock needs to management.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Provided customer service assistance to customers via phone and email.
Front Office Administrator
SUNRISE DETAILING CAR CARE
Bharat Nagar
08.2021 - 02.2023
- Managed customer inquiries and appointment scheduling for car detailing services.
- Handled cash transactions and processed payments for services rendered.
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Inputted data into database system accurately and timely.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Generated monthly reports regarding office expenses and budget allocations.
- Greeted visitors, answered phones and directed inquiries to appropriate personnel.
Receptionist
ZEPTECK COMPUTER EDUCATION
Laxmi Nagar
01.2022 - 06.2022
- Greeted and assisted students and visitors at the front desk.
- Maintained organized filing system for student records and documents.
- Provided information about courses and services offered by the institution.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
Education
B.A. - Arts
IGNOU
Delhi 01.2022 - 01.2026
12th - Fashion Design
R.S.K.V
New Delhi , India 07.2015 - 06.2016
10th - Science
D.A.V. Inter Collage
Uttar Pradesh 07.2013 - 06.2014
Skills
- Basic knowledge of Computer
- Customer service
- Communication skills
- Time management
- Team collaboration
Disclaimer
I hereby declare that all information furnished above is true, complete and correct to the best of my knowledge and belief.
Languages
- English
- Hindi
- English
Personal Information
- Husband's Name: Mr. Awadhesh Kumar
- Date of Birth: 02/20/98
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
English
Advanced
C1
Timeline
TL backoffice cordinator
Mealdrop Food Pvt. Ltd.
05.2025 - Current
Customer Service Coordinator
Key Vendors Pvt. Ltd.
07.2022 - 02.2023
B.A. - Arts
IGNOU
01.2022 - 01.2026
Receptionist
ZEPTECK COMPUTER EDUCATION
01.2022 - 06.2022
Front Office Administrator
SUNRISE DETAILING CAR CARE
08.2021 - 02.2023
12th - Fashion Design
R.S.K.V
07.2015 - 06.2016
10th - Science
D.A.V. Inter Collage
07.2013 - 06.2014