ADITI SHIVHARE
Bangalore
Summary
Business and Quality Analyst with 3+ years of experience in US Life Insurance domain, specializing in requirements gathering, documentation, testing, and process improvement. Skilled in working with Agile and Waterfall SDLC, preparing BRD/FRD/User Stories, conducting UAT, regression, and end-to-end testing. Strong in stakeholder collaboration, defect management, and ensuring high-quality software delivery. Experienced in ACORD standards, workflow optimization, and supporting system enhancements to improve business efficiency.
Overview
4
4
years of professional experience
Work History
Associate Business Analyst
DXC Technology
12.2021 - Current
- Directed US Life Insurance New Business initiatives at Transamerica, optimizing workflows with DXC New Business Accelerator to ensure process efficiency.
- Worked with business and technical teams to collect and document requirements, preparing BRDs, FRDs, and User Stories for new features and system changes.
- Applied SDLC methodologies with active participation in story grooming, sprint planning, and backlog management to drive on-time delivery of applications and critical project milestones, reporting and owning end-to-end deliverables.
- Skilled in business analysis and documentation, conducting gap analysis, impact analysis, and change management to identify process inefficiencies, and recommend system enhancements.
- Helped improve insurance new business workflows, collaborating with cross-functional teams on enhancements and process improvements.
- Led QA strategy and execution, including functional, regression, end-to-end, UAT, defect management, and comprehensive test reporting. Created and maintained requirement traceability matrices to ensure complete coverage from business needs through delivery.
- Expertise in test planning and execution, preparing test matrices, and coordinating defect tracking and resolution in JIRA.
- Automated testing tasks using Eclipse automation scripts, reducing manual effort.
- Leveraged Microsoft Copilot to accelerate report generation, presentations, and documentation.
- Proficient in ACORD XML standards (103, 203, 500, 1201) with hands-on experience across underwriting, reinsurance, case management, and validations.
- Collaborated with developers to clarify requirements, resolve ambiguities, and ensure smooth integration of new product features into existing systems.
- Facilitated stakeholder workshops and review sessions to validate requirements, align expectations, and ensure project success.
- Coordinated with stakeholders, developers, and testers to ensure projects were delivered on time and met quality standards.
- Mentored and trained new team members to strengthen QA and delivery practices.
- Monitored post-implementation performance, gathered user feedback, and contributed to continuous improvement initiatives.
Intern
NJ Investment Services
- Implemented strategies to maximize profits by diversifying client portfolios; conducted comprehensive analysis of EWealth Accounts and interpreted mutual fund performance at NJ Investment.
Education
Master Degree - Business Administration - HR and Finance
Gyan Ganga Institute of Technology
01.2021
Bachelor Degree - Commerce
R.D.V.V.
01.2019
Skills
- Business analysis and requirements gathering
- Business requirement documents (BRD)
- Functional requirement documents (FRD)
- User story development
- Traceability matrix creation
- Software development lifecycle (SDLC)
- Agile and waterfall methodologies
- Functional, regression, and end-to-end testing
- User acceptance testing (UAT)
- Defect management processes
- Data reporting and analysis
- Stakeholder and team collaboration
- Business process improvement strategies
- ACORD standards compliance
- XML proficiency
- Testing tools expertise
- Microsoft Office suite proficiency
Extracurricular Activities
Directed strategic planning, goal setting, and initiatives to strengthen activities and engagement in the Dramatics Club as Vice President. Coordinated events, managed team operations, and supported overall club growth. Built and led an event management startup during Q-Sadar Youth Business Fest, winning 1st place. Oversaw finance, operations, and social media marketing, ensuring successful promotion and execution.
Internship Details
Portfolio Diversification & Mutual Fund Analysis, NJ Investment Services, Implemented strategies to maximize profits by diversifying client portfolios; conducted comprehensive analysis of EWealth Accounts and interpreted mutual fund performance at NJ Investment.
Leadership Experience
- Vice President, Dramatics Club - Coordinated events, managed team operations, and supported member engagement.
- 1st Prize, Q-Sadar Youth Business Fest - Founded and led an event management startup for the competition; oversaw finance, operations, and marketing.
Languages
- English
- Hindi
Timeline
Associate Business Analyst
DXC Technology
12.2021 - Current
Intern
NJ Investment Services
Master Degree - Business Administration - HR and Finance
Gyan Ganga Institute of Technology
Bachelor Degree - Commerce
R.D.V.V.