ADITI SINGH
Learning and Development |Training | Onboarding | Human Resources
New Delhi
Summary
Experienced Learning & Development professional specializing in hospitality training. Skilled in designing training programs, conducting needs analysis, and developing instructors to improve service and operational standards. Proficient in managing online training, tracking progress, and reporting performance to support employee growth and consistent guest experience.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Team Lead, HR Operations
Svarnam Hospitality
07.2025 - Current
- Designed and implemented training programs to improve employee skills, performance, and engagement
- Developed e-learning modules and delivered instructor-led sessions using blended learning methods
- Collaborated with cross-functional teams to support leadership development and talent growth
- Measured training effectiveness through assessments, feedback, and performance metrics
- Led onboarding sessions and created resources to support new hire integration
- Promoted a culture of continuous learning across the organization
People and Culture Executive
Everest Group
07.2024 - 06.2025
- Managed and organized company-wide events, including town halls, award ceremonies, and cultural activities, enhancing employee participation and fostering a positive work environment
- Created, updated, and maintained multiple decks for leadership presentations, employee briefings, and engagement initiatives to ensure clear and impactful communication
- Managed internal and external social media pages, sharing relevant updates, promoting employee stories, and driving engagement across platforms
- Regularly updated and maintained trackers for engagement activities, event attendance, and campaign metrics, providing insights to improve future programs
- Worked closely with HRBPs to align engagement activities with broader HR strategies, enhancing employee experience and addressing workforce-specific challenges effectively
- Managed and executed employee engagement programs for two key locations—Gurgaon and Bangalore—ensuring consistency in initiatives while catering to the unique needs of each office
- Design and implement culture-building programs that reinforce company values and promote inclusion, belonging, and high performance.
- Lead employee engagement initiatives including pulse surveys, listening sessions, and action planning
Training and Onboarding Executive
Shypmax, India’s first Cross border Logistics Platform
01.2023 - 06.2024
- Conducted engaging training sessions, workshops, and presentations to facilitate the onboarding process and ensure a smooth transition for new employees
- Played a key role in fostering a culture of continuous learning and development within the organization
- Utilized various training delivery methods, including in-person sessions, virtual training platforms, and self-paced learning modules, to accommodate diverse learning styles and preferences
- Managing social media, engagement activities, and content creation
- Designed and implemented comprehensive training programs for new hires
- Handled employee onboarding procedures, including documentation, orientation sessions, and integration into the company culture
- Handled administrative tasks related to HR functions, enhancing overall departmental productivity
Human Resource Associate
Courtyard by Marriott, Gurugram Downtown
10.2021 - 01.2023
- Coordinated the end-to-end recruitment process from initial contact to offer stage, handling recruitment cycles annually
- Supported initial screen of applicants and initial phone interview screen, contributing to the overall efficiency of the hiring process
- Developed and implemented structured training programs for interns, to enhance their skills and prepare them for future roles within the organization
- Provided confidential assistance with employee relation issues and maintained accurate records and documentation of employee relation cases
- Created standardized templates and guidelines for job descriptions, streamlining the process and ensuring consistency across departments
- Designed and implemented hospitality training programs to enhance guest service, operational efficiency, and brand standards
- Delivered instructor training to develop skilled facilitators and ensure consistent training quality across locations
- Conducted comprehensive training needs analysis by collaborating with department heads and assessing performance gaps
- Tracked and monitored online training completion and progress across different departments using LMS tools
- Maintained detailed training reports, documenting attendance, feedback, and skill development outcomes
- Published and managed training scorecards to evaluate employee performance and identify areas for improvement
- Facilitated onboarding and role-specific training covering hospitality compliance, safety, and customer service best practices
Industrial Trainee
JW Marriott, Aerocity
01.2020 - 03.2020
- Assisted in hotel operations
- Successfully completed Industrial Training in front office and human resource department
Industrial Trainee
JW Marriott, Aerocity
06.2018 - 08.2018
- Assisted in hotel operations
- Successfully completed 10 weeks Industrial Training in all core departments of the hotel
Education
Bachelor's Degree - Hotel Management
Banarsidas Chandiwala Institute of Hotel Management and Catering Technology
06.2021
Skills
- Training Programs
- Onboarding
- Employee Engagement
Soft Skills
Accomplishments
- Received recognition for associate of the month for Feb’2022.
- Represented JW Marriott, Aerocity to accompany an elite guest for Delhi city tour.
- Part of various teams at college events.
Timeline
Team Lead, HR Operations
Svarnam Hospitality
07.2025 - Current
People and Culture Executive
Everest Group
07.2024 - 06.2025
Training and Onboarding Executive
Shypmax, India’s first Cross border Logistics Platform
01.2023 - 06.2024
Human Resource Associate
Courtyard by Marriott, Gurugram Downtown
10.2021 - 01.2023
Industrial Trainee
JW Marriott, Aerocity
01.2020 - 03.2020
Industrial Trainee
JW Marriott, Aerocity
06.2018 - 08.2018
Bachelor's Degree - Hotel Management
Banarsidas Chandiwala Institute of Hotel Management and Catering Technology
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