Aditi Sweta
Vaishali
Summary
Dynamic and customer-focused Personal Banker with hands-on experience in banking operations and sales at HDFC Bank. Skilled in cross-selling diverse financial products, managing day-to-day branch activities, and ensuring strict compliance with regulatory standards. Adept at building strong client relationships, delivering personalized financial solutions, and contributing effectively to branch growth and customer service excellence.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Personal Banker (PB) Classic
HDFC BANK
09.2025 - Current
- Process deposits, withdrawals, transfers, and loan payments accurately.
- Educate clients on financial products to drive cross-selling of savings accounts and investment portfolios.
- Resolve customer complaints and disputes professionally to maintain service satisfaction.
- Ensure strict compliance with banking regulations and risk management guidelines.
Trainee
HDFC BANK
05.2025 - 06.2025
- Acquired foundational knowledge in corporate banking, credit assessment, and investment instruments.
- Analyzed operational metrics to identify trends and support decision-making.
- Collaborated with team members to streamline workflows and improve service deliverables.
Education
Post Graduate Diploma - Sales and Relationship Banking
Manipal Academy of Higher Education
03-2026
B.Sc. (Hons.) - Zoology
Babasaheb Bhimrao Ambedkar Bihar Univ.
06-2022
12th Grade (CBSE) - undefined
SRT SCH Bodha Vihar
Muzaffarpur05-2019
10th Grade (CBSE) - undefined
SRT SCH Bodha Vihar
Muzaffarpur05-2017
Skills
Banking Ops: Branch Operations Management, Cash & Transaction Processing, Compliance, Regulatory Frameworks
Sales & CRM: Customer Relationship Management, Cross-Selling, Client Handling, Negotiation
Competencies: Financial Analysis, Problem Solving, Team Leadership, Time Management, Adaptability
Tools: Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Timeline
Personal Banker (PB) Classic
HDFC BANK
09.2025 - Current
Trainee
HDFC BANK
05.2025 - 06.2025
10th Grade (CBSE) - undefined
SRT SCH Bodha Vihar
12th Grade (CBSE) - undefined
SRT SCH Bodha Vihar
B.Sc. (Hons.) - Zoology
Babasaheb Bhimrao Ambedkar Bihar Univ.
Post Graduate Diploma - Sales and Relationship Banking
Manipal Academy of Higher Education