ADITI TIWARI
Account Manager
BANGALORE
Summary
Experienced key Account Manager with 6 years of expertise managing large, complex client relationships . Successfully developed and Implemented Innovative strategies to maximize client satisfaction and profitability
Overview
2025
2025
years of professional experience
Work History
KEY ACCOUNT MANAGER-KAM
TCI Express Ltd.
06.2018 - 09.2024
- Company Overview: TRANSPORT and LOGISTICS
- Developed and executed marketing and business development strategies to increase new customer base and existing client retention
- Work with team to develop proposals that speak to the clients needs, concerns and objectives
- Focused on customer satisfaction and relationship management
- Continue to grow business in the future by means of implementing tactics in line with company image
- Analyzed logistics data to identify inefficiencies and developed action plans to improve process, leading to increase in productivity.
- Creating a detailed reports on logistics performance metrics, including on-time delivery rate, inventory accuracy and cost savings.
- Submitting MIS Report everyday to customers with service level.
- Call on customers, make presentations on solution and services that meet or predict their future needs.
Intern
Outlook magazine India pvt ltd
- Internship Project : Sales & Promotion
- Learning: Negotiations skills, customer management, Consumer behavior, Convincing skills
Education
MBA - Marketing and HR
B.COM. -
12TH -
Skills
Strong analytical skills with proven ability to identify and resolve operational bottlenecks
Advanced knowledge in ERP systems, business reporting, and logistics metrics
Personal mission: “Driving client success through strategic insights and operational excellence”
Personal Information
- Date of Birth: 10/30/92
- Nationality: Indian
Timeline
KEY ACCOUNT MANAGER-KAM - TCI Express Ltd.
06.2018 - 09.2024
SCHOOL OF MANAGEMENT SCIENCES (SMS) - MBA, Marketing and HR
SUNBEAM COLLAGE FOR WOMEN - B.COM.,
KENDRIYA VIDYALAYA - 12TH,
Intern - Outlook magazine India pvt ltd