Aditya Patil
Product Support Specialist
Thane West
Summary
Personable and positive individual with keen ability to build rapport and understand customer needs. Possesses foundational knowledge of product functionality, troubleshooting, and technical support, coupled with strong problem-solving and communication skills. Dedicated to ensuring customer satisfaction and achieving impactful support outcomes.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Senior Product Support Specialist
Teleperformance India Pvt. Ltd.
09.2025 - Current
Customer Protection Associate
FPS Innovation Labs Pvt. Ltd.
11.2024 - 05.2025
Senior Customer Service Representative
Accenture Solutions Pvt. Ltd.
12.2023 - 05.2024
Customer Success Associate
Sutherland Global Services Pvt. Ltd.
06.2022 - 08.2023
Education
No Degree - Interior Design
Raffles Design International Institute
Mumbai, India 04.2001 -
No Degree - Science Education
M.H. Junior College of Science
Thane, India 04.2001 -
Skills
Soft skills
DECLARATION
I, Aditya Patil, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief. ADITYA PATIL
CAREER HIGHLIGHTS
Dedicated customer service representative excelling to provide quality care for ultimate customer satisfaction and driving sales growth in dynamic environments. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of customer service industry. Bilingual, hardworking, and ready to join my next team.
Timeline
Senior Product Support Specialist
Teleperformance India Pvt. Ltd.
09.2025 - Current
Customer Protection Associate
FPS Innovation Labs Pvt. Ltd.
11.2024 - 05.2025
Senior Customer Service Representative
Accenture Solutions Pvt. Ltd.
12.2023 - 05.2024
Customer Success Associate
Sutherland Global Services Pvt. Ltd.
06.2022 - 08.2023
No Degree - Interior Design
Raffles Design International Institute
04.2001 -
No Degree - Science Education
M.H. Junior College of Science
04.2001 -