Aditya Baliga
Team Manager
Bangalore
Summary
Insightful and proactive Operations Team Manager with 8 years of extensive experience in the medical scribing industry. Demonstrated expertise in leading teams, optimizing operational efficiency, and ensuring high standards of healthcare documentation. Proven ability to manage large teams, implement training programs, and drive productivity through data-driven decision-making. Seeking a managerial role to leverage my comprehensive experience in operations and team management within a dynamic healthcare environment.
Overview
9
9
years of professional experience
1
1
Language
Work History
Operations Team Manager
Cognizant Technology Solutions, CTS
07.2023 - Current
- Led a high-performing operations team, focusing on continuous improvement and employee development.
- Facilitated ongoing training programs for staff members to enhance skillsets and boost overall team performance levels.
- Collaborated with cross-functional teams to achieve shared business objectives and drive company growth.
- Developed and executed strategic plans aligned with company goals, resulting in increased revenue and market share.
- Increased productivity by creating efficient scheduling systems for staff members and resource allocation.
- Evaluated team performance regularly to identify opportunities for improvement or professional development initiatives.
- Fostered open lines of communication between team members, promoting a collaborative environment that drove collective success.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Quality Documentation Manager (QDM)
Nuance Inc.
09.2022 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
Virtual Healthcare Trainer
Nuance Inc.
02.2022 - 09.2022
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Evaluated the effectiveness of training initiatives by tracking scribe progress and gathering feedback for continuous improvement.
- Monitored scribe workflow and behaviors throughout training process.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Prepared and presented supplementary learning material to support structured lessons.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Special Teams Quality Documentation Specialist
Nuance Inc.
06.2021 - 02.2022
Executive Medical Scribe
ScribeEMR Private Systems Limited
10.2019 - 06.2021
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Used different EHR's such as AllScripts, Cerner, EPIC, Athena and eMDs to input information into computerized patient record system.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
Trainer and Training and Performance Specialist (TPS)
OnlyGroup Healthcare Limited
08.2018 - 10.2019
- Monitored and reported trainee progress, introducing new learning tools to address individual needs to implement scribes on new accounts.
Medical Scribe
OnlyGroup Healthcare Limited
10.2016 - 08.2018
Trainee Medical Specialist
OnlyGroup Healthcare Limited
09.2015 - 09.2016
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all related jobs and tasks.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Education
M.Sc. Clinical Biochemistry -
Kasturba Medical College, Manipal University
B.Sc. Biochemistry - undefined
Ramnarain Ruia College, Mumbai University- Affiliated
Higher Secondary School Certificate - undefined
Yashodham High School and Junior College, Maharashtra State Board of Secondary and Higher Secondary Education, Pune
School Certificate - undefined
Vasant Vihar High School, Thane, Maharashtra State Board of Secondary and Higher Secondary Education, Pune
Skills
Touch-typing with a current speed of 80 words a minute
Rules for compliance to HIPAA and HITECH of the American Healthcare Systems
Documenting doctor-patient interaction and creating medical charts
Training new recruits on the essentials of being a medical scribe and assisting as the training specialist on on-going implementations/transitions
Effective time management and resource management
Managing a team of trainees and ensuring all trainees get timely feedback, while also allowing time to resolve their questions/queries in real-time
Appropriate demeanor and forms of feedback while working in a remote setting
Use of Excel and Microsoft Smartsheet to help track the progress of trainees
Team Leadership
Strategic Planning
Operations Management
Performance Management
Personal Information
- Age: 33 years
- Father's Name: Mr. Kalyanpur V Baliga
- Date of Birth: 04/05/91
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Operations Team Manager
Cognizant Technology Solutions, CTS
07.2023 - Current
Quality Documentation Manager (QDM)
Nuance Inc.
09.2022 - 06.2023
Virtual Healthcare Trainer
Nuance Inc.
02.2022 - 09.2022
Special Teams Quality Documentation Specialist
Nuance Inc.
06.2021 - 02.2022
Executive Medical Scribe
ScribeEMR Private Systems Limited
10.2019 - 06.2021
Trainer and Training and Performance Specialist (TPS)
OnlyGroup Healthcare Limited
08.2018 - 10.2019
Medical Scribe
OnlyGroup Healthcare Limited
10.2016 - 08.2018
Trainee Medical Specialist
OnlyGroup Healthcare Limited
09.2015 - 09.2016
M.Sc. Clinical Biochemistry -
Kasturba Medical College, Manipal University
B.Sc. Biochemistry - undefined
Ramnarain Ruia College, Mumbai University- Affiliated
Higher Secondary School Certificate - undefined
Yashodham High School and Junior College, Maharashtra State Board of Secondary and Higher Secondary Education, Pune
School Certificate - undefined
Vasant Vihar High School, Thane, Maharashtra State Board of Secondary and Higher Secondary Education, Pune
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