Aditya Bisht
New Delhi
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Concentrix Daksh Service India Private Limited
GURGAON
07.2021 - 01.2023
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Teammate
Taskus Pvt. Ltd.
Udyog Vihar
01.2023 - Current
- Working as a Teammate in Banking Process of Chime
- Solve customer queries over email and chat.
Education
High School(10th) -
Jindal Public School
04-2014
Intermediate(12th) -
Jindal Public School
04.2016
Diploma in Cloud and Mobile Software Engineering -
National Institute of Information Technology
03.2022
Bachelor of Commerce(Program) -
Delhi University
08-2023
Skills
- Microsoft Excel
- Microsoft Word
- Forward-thinking strategies
- Customer Assistance
Personal Information
Gender: Male
Languages
- English
- Hindi
Hobbies and Interests
- Travelling
- Listening Music
Timeline
Teammate
Taskus Pvt. Ltd.
01.2023 - Current
CUSTOMER SERVICE REPRESENTATIVE
Concentrix Daksh Service India Private Limited
07.2021 - 01.2023
High School(10th) -
Jindal Public School
Intermediate(12th) -
Jindal Public School
Diploma in Cloud and Mobile Software Engineering -
National Institute of Information Technology
Bachelor of Commerce(Program) -
Delhi University
Similar Profiles
Kogara Sai KrishnaKogara Sai Krishna
Assistant Manager of Operations at Concentrix Daksh Service India Private LimitedAssistant Manager of Operations at Concentrix Daksh Service India Private Limited
Rajat SaxenaRajat Saxena
Sales Manager at Rainbow Paints LimitedSales Manager at Rainbow Paints Limited
Chandra Giri Sai Patnaik ManapuramChandra Giri Sai Patnaik Manapuram
Workforce Management Analyst at concentrix daksh india private limitedWorkforce Management Analyst at concentrix daksh india private limited