Summary
Overview
Work History
Education
Skills
Tools
Hobbies
Timeline
Generic

Aditya Gade

Pune

Summary

Dynamic professional with extensive experience at Amazon, adept at community engagement and de-escalation techniques. Successfully implemented strategies to reduce concession abuse, showcasing strong attention to detail and adaptability. Proven ability to multitask effectively while maintaining high standards in consumer support across diverse markets.

Overview

1
1
year of professional experience

Work History

Concession Abuse Protection (NA)

Amazon
07.2024 - 05.2025

Implemented strategies to mitigate invalid concessions and abusive practices for Amazon.com.

Primary Consumer Support (IN)

Amazon
06.2025 - 06.2025

Delivered temporary focused assistance addressing key consumer issues during Amazon.in's prime week.

Primary Consumer Support (NA)

Amazon
06.2025 - Current

Handle key consumer problems for Amazon.com.

Education

SSC -

Ananat English School
Satara
2012

HSC -

Dhananjay Gadgil College of Commerce
Satara
2014

Bachelor's of Commerce -

Shivaji University
Kolhapur
2020

Skills

  • Language fluency
  • De-escalation techniques
  • Cross-cultural awareness
  • Attention to detail
  • Multitasking
  • Adaptability and flexibility

Tools

  • AC3 (Amazon's CRM)
  • Quip ( Amazon's Spreadsheet tool )
  • CS assistant
  • Outlook
  • Rufus AI
  • SIM ticketing tool

Hobbies

  • Collecting Diecasts
  • Photography
  • Driving

Timeline

Primary Consumer Support (IN)

Amazon
06.2025 - 06.2025

Primary Consumer Support (NA)

Amazon
06.2025 - Current

Concession Abuse Protection (NA)

Amazon
07.2024 - 05.2025

SSC -

Ananat English School

HSC -

Dhananjay Gadgil College of Commerce

Bachelor's of Commerce -

Shivaji University

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Aditya Gade