Project Title- Service Request Application
Project Description: In this project, we will create a basic service request application using ServiceNow. This application will allow users to submit service requests, and you will configure workflows for request approval and fulfillment.
- Provided thorough support, problem resolution and navigational assistance for customers via chat, email and phone.
- Assisted network administrators with configuring, maintaining, monitoring and backing up local servers.
- Networked computers and routers to enable communication and information sharing.
- Troubleshot and resolved system related issues in real-time to minimize operational down time.