

Quality Assurance Engineer with extensive experience in test case development and cross-functional teamwork. Led various project/Module for Radius Handheld Modernization project, significantly boosting product reliability and customer satisfaction. Skilled in root cause analysis and dedicated to continuous improvement, ensuring top-tier software releases.
In my role at ePS, I contributed significantly to the modernization of ERP software by collaborating with R&D and cross-functional teams. I was responsible for writing and executing test cases, minimizing production issues, and leading the Radius Handheld Modernization project. My efforts ensured that QA sign-offs were completed before market releases, enhancing product reliability and customer satisfaction.
• Focused on Sales Order, Purchasing, Outsourcing modules, Estimating, Jobs, Inventory, Tooling, Production, Shipping, Items, Xlink, Accounting, and Billing, Handheld (E2E).
• Led the Radius Handheld Modernization project, focusing on inventory management (E2E Lifecycle of Inventory using Handheld).
• Documented test results and maintained accurate quality assurance records.
• Analyzed customer feedback to identify areas of improvement in product quality.
• Conducted comprehensive testing for estimating integrations, including job creation, scheduling, and execution.
• Evaluated AI functionalities utilized in the Radius Automator to ensure optimal performance.
• Utilized SQL database queries to validate data integrity and system reliability.
• Written and executed comprehensive test cases and scenarios, ensuring QA sign-off before key customer releases and monthly patches.
• Worked closely with the R&D team to minimize production issues and improve overall software quality.
• Conducted root cause analysis on defects to reduce incoming issues from customers.
• Provided training and support to QA and development teams, fostering a culture of knowledge sharing and efficiency.
• Collaborated with the Automation Team to automate test cases, enhancing testing efficiency.
• Executed thorough regression testing for suite releases, ensuring product reliability and performance.
• Contributing to functional testing, UI testing, regression testing, smoke testing, ad hoc testing, API testing, and end-to-end testing.
In my role at Yoga Bar, I focused on new product development and the renovation of existing packaging formats. I collaborated closely with cross-functional teams to ensure product quality while managing the procurement of packaging materials. My efforts were directed towards minimizing packaging issues and enhancing overall efficiency in the packaging development process.
• Developed innovative packaging concepts for new products and renovated existing portfolios, including Muesli, Peanut Butter, Bars and Oats.
• Conducted testing of packaging products to minimize issues and enhance quality.
• Collaborated with cross-functional teams, including Marketing, R&D, and the CEO, to streamline packaging development processes.
• Managed procurement of packaging materials to ensure efficiency and quality in production.
ePraise September Award 2024