Aditya Kumar

12 months

Sales Executive – Financial Hardwares

Successfully managed the sales and promotion of financial and retail technology products, including Bank Note Counters, Cash Deposit Machines (CDM), ATMs, POS systems, Card Printers, Receipt Printers, and Cheque Scanners.

Key responsibilities included:
• Developing and maintaining client relationships with banks, financial institutions, and retail businesses.
• Conducting product demonstrations and presenting tailored solutions to meet client needs.
• Driving revenue growth by identifying market opportunities and exceeding sales targets.
• Collaborating with technical teams to ensure seamless product installation and after-sales support.
• Preparing sales reports, analyzing market trends, and providing insights for strategic planning.

12 months

Sales Executive – Financial Softwares (Quicken, zoho books, quickbooks) & Hardware Solutions

• Promoted and sold financial software and hardware equipment to clients in various industries, focusing on meeting specific business needs.
• Built and maintained strong relationships with existing and new clients, providing consultative sales support and tailored solutions.
• Demonstrated product features and benefits to clients, ensuring understanding and successful integration.
• Achieved sales targets by identifying opportunities, negotiating contracts, and closing deals.
• Collaborated with technical teams to ensure seamless product deployment and post-sale support.

12 months

Sales Executive – BPO (USA Market )

Roles and Responsibilities:

• Lead Generation & Prospecting: Identify and research potential clients in need of BPO services, including outbound prospecting through calls, emails, and social media.
• Sales Presentations & Demonstrations: Conduct presentations to prospective clients, showcasing the company’s services and value proposition, and addressing client needs and requirements.
• Client Relationship Management: Build and maintain long-term relationships with clients, ensuring their satisfaction and identifying opportunities for upselling and cross-selling additional BPO solutions.
• Proposal Development: Prepare and present tailored proposals and service agreements to prospective clients, aligning offerings with client needs and budget.
• Negotiation & Closing: Negotiate terms and conditions with clients, close sales deals, and ensure timely contract execution.
• Market Research: Stay informed about industry trends, competitor offerings, and market conditions to effectively position services and stay ahead of the competition.
• Sales Reporting: Track and report on sales activities, pipeline status, and targets to management, ensuring transparency and alignment with company goals.
• Collaboration with Operations: Work closely with the operations and delivery teams to ensure smooth onboarding of new clients and successful service delivery.
• Customer Support & Follow-Up: Provide post-sale support to ensure client satisfaction, resolve any issues, and ensure retention and repeat business.

14 months

Senior Sales Executive – BPO (USA & Canada Market)

• Client Acquisition & Lead Generation: Identify, qualify, and engage potential clients in the USA and Canada, focusing on BPO service solutions tailored to their needs.
• Sales Strategy & Execution: Develop and implement sales strategies to meet revenue targets, driving business growth in North American markets.
• Relationship Building: Build and maintain strong, long-term relationships with key decision-makers, ensuring customer satisfaction and repeat business.
• Consultative Sales: Conduct in-depth needs analysis and deliver customized BPO service proposals, demonstrating how solutions will streamline operations and reduce costs.
• Negotiation & Deal Closure: Lead negotiations, address client concerns, and close high-value deals while ensuring alignment with client expectations and service delivery capabilities.
• Market Insight: Stay up-to-date on industry trends, competitors, and market dynamics in the USA and Canada to refine offerings and maintain competitive advantage.
• Collaboration with Delivery Teams: Work closely with the operations and delivery teams to ensure seamless implementation of services post-sale, meeting client SLAs.
• Reporting & Forecasting: Track sales metrics, manage the sales pipeline, and report on progress toward goals to senior leadership.

4.5 years

Sales Head – BPO (USA & Canada Clients)

• Sales Strategy Development: Create and execute sales strategies to drive growth and revenue for BPO software services in the USA and Canada markets.
• Team Leadership: Lead, mentor, and manage the sales team, setting targets, tracking performance, and fostering a high-performance sales culture.
• Client Acquisition & Retention: Oversee the identification and acquisition of new clients while ensuring strong relationships and retention with existing clients.
• Business Development: Cultivate key partnerships and expand the client base by identifying opportunities within the USA and Canada, ensuring alignment with market needs.
• Sales Forecasting & Reporting: Analyze sales trends, monitor pipeline activities, and provide regular performance reports and forecasts to senior management.
• Negotiation & Deal Closure: Lead high-level negotiations with prospective clients, securing large contracts and ensuring mutually beneficial agreements.
• Cross-Functional Collaboration: Work closely with product, marketing, and delivery teams to ensure seamless service delivery and client satisfaction.
• Market Insight & Competitive Analysis: Stay informed on market trends, competitive landscape, and customer feedback to refine sales approaches and offerings.