Summary
Overview
Work History
Education
Skills
Languages And Tools
Websites
Timeline
Generic

Aditya Nambyar

Chennai

Summary

Senior Product Manager with 6+ years' experience leading digital product strategy across retail, fintech and analytics. Skilled at embedding AI/ML into products and processes, defining roadmaps, and driving cross-functional execution that delivers measurable business impact and innovative customer experiences.

Overview

11
11
years of professional experience

Work History

Sr. Product Manager

Fundsindia
Chennai
09.2024 - Current
  • Built the Client Priority Dashboard (CPD), equipping 200+ advisors with real-time client signals and fund recommendations - improving conversion by 32% and productivity by 41%.
  • Fund Recommender Engine: Built a tool based on risk appetite of the customer and on the back of our proprietary strategy; improved first-call resolution by 27% and upsell success by 18%.
  • Developed the Portfolio Review experience, giving advisors a structured journey to walk clients through holdings, rebalancing, and recommendations; deepened client engagement and increased AUM inflow by 5 crore a month per advisor.
  • Experimented with AI tools successfully - Automated advisor prep through NotebookLM; cut prep time by 60% and increased client review frequency by 2.4×.
  • ECAS launch: Helped customers track external mutual fund client holdings and implemented change of broker flow which led to 650 crores of external AUM transfer.
  • Let's Talk (Web/App CTA): Enabled real-time advisor discovery; drove 14% uplift in inbound client leads and 11% faster response times.
  • Advisor Workflow Digitization: Integrated Zoho CRM, Ameyo, and DID numbers; reduced untracked calls/WhatsApps from 70% to <25% in premium segments.
  • Launched External Audit Report, a portfolio benchmarking tool that improved client engagement and drove a 15% increase in MoM revenue for mutual fund advisors and RMs.
  • AI & Automation: Piloted bilingual meeting summarizer; saved 6+ hours/week per advisor and covered 80% of real-world call contexts.
  • Impact: Transformed FundsIndia into a centralized wealth OS, improving advisor productivity by 40%, client engagement by 35%, and positioning the firm as a 'bank without being one' for millennials and HNWIs.

Product Manager - CRM, Omnichannel & consumer exp.

CaratLane
Chennai
01.2021 - 08.2024
  • Spearheaded and stitched the end-to-end development of CaratLane's homegrown CRM system, and Omnichannel flow from Online to Retail from conceptualization to implementation, utilizing cutting-edge technologies and agile methodologies.
  • Successfully led a cross-functional team of 20 developers, 5 designers, and vendors, ensuring seamless collaboration and delivering a robust CRM platform that caters to the unique needs of the jewelry brand that CaratLane is.
  • Implemented innovative features on web and apps that improved customer retention by 20% and increased conversion rates of CaratLane's website and app users to Retail business verticals by 38%.
  • Pioneered a transformative shift in customer relationship management, revolutionizing CaratLane's approach to customer engagement and loyalty.
  • Implemented advanced data analytics and machine learning capabilities within the CRM system, enabling personalized recommendations and targeted marketing campaigns, resulting in a significant increase in customer conversion rates. Increased retail revenue by 125%(780 Cr).
  • Streamlined internal processes and workflows by integrating the CRM system with various departments, including sales, marketing, and customer service, resulting in enhanced collaboration and improved productivity.
  • Developed automated reporting mechanisms and dashboards, providing real-time insights into key performance metrics and empowering stakeholders to make data-driven decisions efficiently.
  • Designed and implemented customer-centric features, such as retail bookings, simplified order tracking, and proactive customer support, resulting in elevated customer satisfaction and increased customer retention rates.
  • Conducted extensive user research and utilized feedback loops to continuously iterate and enhance the web and app ecosystem, ensuring it remains aligned with evolving customer needs and preferences.
  • Joined as Associate Product Manager, Promoted in 2022

IFRS9 Product Analyst

HSBC
Bangalore
05.2018 - 11.2020
  • Month on month timely delivery of IFRS9 related forecasts to regions along with quality insights and analysis creation.
  • Connect with stakeholders on a frequent basis to ensure the insights and analytics delivered is sufficient and in line with regional teams' expectation.
  • Ensure quality of critical deliverables to regional and country stakeholders.
  • Work closely with other IFRS9 teams to facilitate smooth functioning of appointments & close operational gaps through data validation & understanding of methodology.
  • Anticipate and calculate risks to delivery (people, process related) and escalate in a timely manner so as to not hamper delivery.
  • Manage Regional and country stakeholders by establishing as a SME and single point of contact for IFRS9 related queries.
  • Joined as an intern, Promoted in 2019

Franchise owner/Entrepreneur

Brownie Heaven
Chennai
05.2016 - 04.2017
  • Directed franchise operations with a focus on market analysis and customer segmentation, enhancing brand visibility and market penetration through strategic marketing campaigns and data-driven decision making.
  • Managed the end-to-end execution of operational plans and marketing strategies, including brand development and product launches, while ensuring optimal franchise performance and customer satisfaction.
  • Demonstrated exceptional organizational skills in coordinating field activities and marketing efforts, delivering measurable improvements in brand health and operational efficiency.

Territory Sales Manager

Practo
Chennai
07.2015 - 03.2016
  • Meet Prospective clients, execute effective SaaS product demos for the Enterprise Management software, emphasizing product features and benefits with focus on the value of the solution.
  • Consulting with physician practices to understand practice workflow needs and expectations.
  • Prospecting, educating, qualifying to generate interest for sales opportunities.

Sales Executive

Career Launcher
Bangalore
06.2014 - 07.2015
  • Solely responsible for revenue generation and achievement of targets set for the GRE, GMAT and SAT admission consulting across Bangalore.
  • Organized workshops and presentations for both colleges and schools.
  • Handled the public speaking aspect of aforementioned sessions thereby ensuring lead generation.

Education

Post Graduate Diploma - Business Analytics

Praxis Business School
Kolkata
03.2018

Bachelors - Engineering, Electrical & Electronics

SRM University
Chennai
06.2014

Skills

  • Product strategy
  • Requirements gathering
  • A/B testing
  • Data analysis
  • User experience design
  • Cross-functional collaboration
  • Stakeholder engagement
  • Competitive market analysis
  • Design thinking

Languages And Tools

  • Microsoft Excel
  • Mixpanel
  • SQL
  • Python
  • Base SAS

Websites

Timeline

Sr. Product Manager

Fundsindia
09.2024 - Current

Product Manager - CRM, Omnichannel & consumer exp.

CaratLane
01.2021 - 08.2024

IFRS9 Product Analyst

HSBC
05.2018 - 11.2020

Franchise owner/Entrepreneur

Brownie Heaven
05.2016 - 04.2017

Territory Sales Manager

Practo
07.2015 - 03.2016

Sales Executive

Career Launcher
06.2014 - 07.2015

Post Graduate Diploma - Business Analytics

Praxis Business School

Bachelors - Engineering, Electrical & Electronics

SRM University

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Aditya Nambyar