Summary
Work History
Education
Skills
Timeline
Generic

Aditya Nigam

Mahoba

Summary

Dynamic Service Advisor at Bundelkhand Automobile Mahindra, adept at enhancing customer satisfaction through effective communication and meticulous service recommendations. Leveraged strong multitasking abilities to coordinate appointments and manage follow-ups, resulting in improved customer retention. Recognized for attention to detail and a strong work ethic in delivering exceptional service experiences.

Work History

Service Advisor

Bundelkhand Automobile Mahindra
2022 - 2024
  • Assisted customers with service inquiries and vehicle maintenance recommendations.
  • Coordinated service appointments, ensuring efficient scheduling and customer satisfaction.
  • Prepared detailed service reports and communicated findings to technicians.
  • Managed customer follow-ups to enhance retention and improve service relationships.

Education

Bachelor of Arts -

Veer Bhumi Digri College
Mahoba

Skills

  • Customer service
  • Computer skills
  • Multitasking and organization
  • Strong work ethic
  • Listening skills
  • Attention to detail
  • Excellent communication
  • Service estimates
  • Service recommendations
  • Team player mentality
  • Handling customer complaints
  • Complaint resolution
  • Customer relations

Timeline

Service Advisor

Bundelkhand Automobile Mahindra
2022 - 2024

Bachelor of Arts -

Veer Bhumi Digri College
Aditya Nigam