Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Front Desk Executive
Residency Hotel
Mumbai
05.2022 - 08.2024
Greeted guests warmly and provided check-in assistance.
Processed reservations and maintained accurate booking records.
Coordinated guest requests and addressed concerns promptly.
Assisted with billing inquiries and processed payments efficiently.
Provided local information and recommendations to enhance guest experience.
Answered phones, responded to inquiries, and took messages.
Receptionist
Martins Hotel & Resort
Virar
06.2021 - 04.2022
Greeted and assisted visitors with inquiries and directions.
Managed incoming calls and routed them to appropriate staff members.
Processed mail and deliveries, ensuring timely distribution to departments.
Handled basic administrative tasks, including filing and data entry duties.
Provided excellent customer service at all times while interacting with both internal and external customers.
Sales Executive
Axis Bank
Mumbai
11.2020 - 04.2021
Developed product knowledge to effectively communicate with customers and address inquiries.
Assisted in identifying customer needs to recommend appropriate solutions and services.
Maintained updated knowledge of promotions, sales, and product information for customer support.