Summary
Overview
Work History
Education
Skills
Websites
Awards
Accomplishments
Languages
Certification
References
Timeline
Generic

Aditya Prabhu

Pune

Summary

Area Operations Manager with extensive experience in Mumbai, Gujarat, and Pune. Demonstrated success in enhancing store performance, increasing revenue, and reducing employee turnover in retail and restaurant sectors. Expertise in strategic planning, team leadership, and process optimization, driving operational excellence. Strong communication and problem-solving skills utilized to overcome challenges and motivate teams towards achieving business objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Area Operations Manager

Keventers
Pune
04.2025 - Current
  • Oversaw day-to-day operations across all stores in Pune region.
  • Facilitated communication between management and employees regarding changes in policies or procedures.
  • Identified opportunities for process improvement through analysis of existing systems and procedures.
  • Maintained accurate records of inventory levels, stock movement and purchasing activities.
  • Motivated staff members towards achieving goals set out by upper management.
  • Collaborated with other departments to develop strategies that would improve overall organizational effectiveness.
  • Analyzed financial data such as sales reports to determine areas for improvement and cost savings initiatives.
  • Resolved customer service issues and complaints in a timely manner.
  • Achieved month-over-month sales growth, consistently meeting topline targets.
  • Significantly decreased attrition rates to enhance team stability.
  • Reduced customer complaints, resulting in improved regional feedback.

Area Operations Manager

The Belgian Waffles Co.
Surat
08.2024 - 03.2025
  • Managed daily operations across 10 stores to enhance overall performance.
  • Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
  • Recruited and trained employees to enable adherence to common standards and procedures.
  • Managed inventory control functions and reported discrepancies to corporate headquarters to increase system functionality.
  • Achieved 20% sales growth through effective leadership and team retention strategies.
  • Led and developed a team of 10 Store Managers and 50 staff members.
  • Facilitated employee development initiatives to support career progression.
  • Recognized with 'Extra Mile Award' for exemplary performance in Q3 FY24-25.

Area Operations Manager

The Belgian Waffles Co.
Mumbai
10.2023 - 08.2024
  • Oversaw operations for 6 stores, ensuring consistent service quality and revenue growth.
  • Drove strategic enhancements in audit scores, sales performance, and overall productivity.
  • Collaborated with various departments to streamline operational processes.
  • Led a diverse team of 46 employees, including 6 store managers.
  • Conducted performance reviews, focusing on employee development and accountability.
  • Introduced tailored training initiatives to elevate team performance and service standards.

Management Trainee - Store Manager

The Belgian Waffles Co
Mumbai
08.2023 - 09.2023
  • Supervised daily store operations, staff, inventory, and customer relations.
  • Fostered a productive environment resulting in high store performance.
  • Achieved sales targets and audit goals, minimizing complaints.
  • Managed a team of 7 employees and trained new hires on SOPs.
  • Proficient in Posist (Point of Sale System).

Management Trainee - Crew Member

The Belgian Waffles Co
Mumbai
07.2023 - 08.2023
  • Specialized in waffle preparation, ensuring consistent quality and presentation.
  • Managed order processing while upholding cleanliness standards.
  • Contributed to team collaboration and enhanced audit performance.

Education

Bachelor of Science - Hotel and Hospitality Administration

IHM Goa
Goa
05-2023

Skills

  • Excel proficiency
  • People management
  • Retail operations
  • Restaurant management
  • P&L oversight
  • Employee development
  • Sales achievement
  • Customer service excellence
  • New store openings
  • Inventory control
  • Sales analysis
  • Training and development
  • Process optimization
  • Team leadership

Awards

Extra Mile Award, Q3 FY24-25, The Belgian Waffles Co.

Accomplishments

  • Got recognized for extra mile award in Belgian waffles

Languages

English
First Language

Certification

Certified FOSTAC Trainer approved by fssai

References

References available upon request.

Timeline

Area Operations Manager

Keventers
04.2025 - Current

Area Operations Manager

The Belgian Waffles Co.
08.2024 - 03.2025

Area Operations Manager

The Belgian Waffles Co.
10.2023 - 08.2024

Management Trainee - Store Manager

The Belgian Waffles Co
08.2023 - 09.2023

Management Trainee - Crew Member

The Belgian Waffles Co
07.2023 - 08.2023

Bachelor of Science - Hotel and Hospitality Administration

IHM Goa

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Aditya Prabhu