Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Analyst II ERP Package Applications
DXC Technology
Noida
03.2022 - Current
Old Mutual Insurance [Aug-2023 to Jan-2024]
Description-As a dedicated ServiceNow developer specializing in IT Service Management (ITSM), I excel in optimizing and customizing the ITSM module. Proficient in handling incidents and requests, I bring a versatile skill set to streamline processes and enhance overall efficiency in ServiceNow implementations.
Basrah Gas [Feb-2023 to July-2023]
Description-As a ServiceNow administrator and developer, I spearheaded a comprehensive project building the IT Service Management (ITSM) module from scratch. Leveraging my dual expertise, I seamlessly integrated custom solutions, ensuring a tailored and efficient ServiceNow implementation.
Enel/eProcedure [May-2022 to Jan 2023]
Description-As a ServiceNow developer, I successfully addressed agile form requirements using script includes, business rules, notifications, and GlideRecord. Specializing in incident management, I streamlined processes through effective utilization of Service Catalog, ensuring a seamless and efficient workflow.
Education
Bachelor of Technology - Computer Science
Punjab Technical University
Punjab
01-2021
Higher Secondary School -
P.C.P Inter College
Biharsharif
01-2015
Secondary School -
Adarsh High School
Biharsharif
01-2013
Skills
JavaScript
Script-Include
GlideRecord
Business Rule
Notification
UI Policy
UI Action
Widget
Fix-Script
Script-Action
Service-Catalog
C
Data-Structure
Basic Nodejs
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Accomplishments
Recipient of the Champ Performer Award at DXC Technology for outstanding contributions and exemplary performance.
Honored with the Collaboration Award at DXC Technology for fostering teamwork and achieving excellence through effective collaboration
Professional 2 Networks at DXC Technology (Was transitioned from AT&T to DXC)Professional 2 Networks at DXC Technology (Was transitioned from AT&T to DXC)