ADITYA PRAVEEN SINGH
Information and Technology
Vasai Virar
Summary
Motivated and detail-oriented Information Technology student seeking an internship opportunity to apply technical skills and gain hands-on experience in a professional environment. Passionate about software development, networking, and problem-solving.
Overview
2025
2025
years of post-secondary education
4
4
Languages
Work History
Technical Support & User Operations
Gaming Platform
- Provided technical support to users of an online gaming platform, resolving issues related to account access, payment failures, and game performance.
- Managed user accounts, including registration, suspensions, verifications, and issue escalations.
- Investigated and resolved bugs or reported issues, collaborating with developers when necessary.
- Monitored platform stability and user activity to ensure smooth gameplay experiences.
- Used tools such as [insert tools: e.g., Zendesk, Freshdesk, MySQL, CMS, Jira, Excel] for support ticketing, user tracking, and reporting.
- Maintained a high standard of communication and customer satisfaction through email, chat, or ticket-based support systems.
- Skills Section
- - User Account Management
- - Technical Support (Gaming Platforms)
- - Issue Troubleshooting
Education
Bachelor of Science - Information Technology
Thakur College of Science and Commerce
Higher Secondary School Certificate - undefined
Pancham Junior College
Secondary School Certificate - undefined
Pancham English High School
Skills
Languages : JAVA , PYTHON , HTML , CSS ,
Disclaimer
Place: Mumbai
Timeline
Higher Secondary School Certificate - undefined
Pancham Junior College
Secondary School Certificate - undefined
Pancham English High School
Technical Support & User Operations
Gaming Platform
Bachelor of Science - Information Technology
Thakur College of Science and Commerce
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