Aditya Rathore

Stocking, cleaning and assisting with the preparation and serving of meals. Assisting by removing stocks such as food, linen, and utensils and making sure they arrive where they're needed.

• Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions
• Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards
• Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes
• Accepted opportunities to learn new skills, improve performance and cross-train for other positions
• Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized

Responsible for tending to customers' needs such as welcoming patrons, seat them at tables or in the lounge, and help ensure the quality of facilities and service. Collecting payments by accepting cash, check, or charge payments from customers and makes change for cash customers. Verifying credit acceptance by reviewing; and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift.

• Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen
• Stepped into additional roles during busy times to boost coverage of important stations

Serving food and beverages to guests, if required. Presenting the final bill to guests for payment. Timing different dishes effectively to maximise the dining experience. Addressing any guests complaints or requests.

• Maintained stock levels of cups, lids, straws, and condiments throughout shift.
• Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Trained new staff members on company policies and procedures.

• Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Prepared reports to assist business leaders with key decision making and strategic operational planning.
• Coached employees through day-to-day work and complex problems.

• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Oversaw and improved deliveries through proactive coordination of daily operations.
• Supported business management projects by monitoring and tracking risks, issues and action items.

• Rotated merchandise and displays to feature new products and promotions.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Completed point of sale opening and closing procedures.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Developed, implemented, and managed business plans to promote profitable food and beverage sales.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Carefully interviewed, selected, trained, and supervised staff.