At AAICLAS, I excelled as a Security Screener, enhancing traveler satisfaction through efficient, courteous service and expert handling of security protocols. Skilled in baggage screening and crisis management, I maintained safety with a keen eye for detail and strong passenger interaction abilities, ensuring security and compliance with standard operating procedures.
*Upheld confidentiality requirements related to sensitive information encountered during the course of duty.
*Utilized chemical swab systems and explosive detection machines to test baggage for explosive materials.
*Contributed to a positive customer experience, addressing passenger concerns and providing clear instructions during the screening process.
*Conducted carry-on and checked baggage searches to locate prohibited items such as weapons.
*Safety and Security of Passengers and Crews.
*Increased traveler satisfaction rates through courteous interactions and expedient resolution of inquiries related to the screening process.
*SECURITY SCREENER
* SECURITY ACTION PLANS
* STANDARD OPERATING PROCEDURES MAINTENANCE
* BAG SCREENING
* DAILY LOG
* TIME MANAGEMENT
* OBJECTION PREVENTION
* SAFETY PROCEDURES
* HAZARDOUS MATERIAL
* METAL DETECTORS
* PASSENGER INTERACTION
* SAFETY VIOLATIONS
* CRISIS SITUATION
* PASSENGER SCREENING
* MANAGING SECURITY BREACHES
* EFFECTIVE WORKING RELATIONSHIP