Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Aditya Sharma

Gurugram

Summary

Dynamic and results-driven Business IT professional with 10 years of diverse experience spanning health insurance, health diagnostics, and the pharmaceutical industry. Skilled in utilizing business processes and data analytics to drive strategic decision-making. Demonstrated ability to enhance operational efficiency and deliver data-driven insights for business growth and innovation. Skilled in collaborating with cross-functional teams to implement performance -optimizing solutions aligned with organizational objectives. Passionate about utilizing technology to solve complex business challenges and deliver measurable outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

BUSINESS TECHNOLOGY SOLUTIONS CONSULTANT

ZS ASSOCIATES
07.2021 - Current
  • Supervising a team responsible for managing KTLO and Service Now tickets, guaranteeing efficient business operational processes and timely release of high-quality data reports for over 10,000 field users nationwide.
  • Identifying key gaps and challenges in current processes, proposing a well-structured data strategy framework to maximize business value through effective road-mapping and recommendations.
  • Increased efficiency in responding to general user queries by effectively managing incidents by integrating GenAI.
  • Supervised the complete development process, encompassing UATs and go-live support for field users to ascertain HCPs' prescription patterns for individual brands.
  • Served as Subject Matter Expert (SME) in Product & Customer Master Data Management and Data Stewardship, demonstrating expertise in key data sources like IQVIA, GERs, CRM (Veeva), SAP etc. Additionally, skilled in US Pharma processes.
  • Implemented Product MDM using Reltio as a tool, standardizing and mastering 500+ brands for improved reporting across the global market.
  • Facilitated the onboarding process of more than 100 global Commercial Data Solutions leads, ensuring alignment with data requirements and customizations on a globally designed reporting platform.

SR. BUSINESS ANALYST

Collabera Technologies (CLIENT: ZS ASSOCIATES)
06.2020 - 06.2021
  • Facilitated the successful completion of UAT by leading collaborative sessions with onshore/client teams in EMEA and Canada, ensuring effective plan sharing.
  • Managed external vendor collaborations to guarantee high data quality in Xsight reporting dashboard for EMEA and Canada markets.
  • Facilitated seamless collaboration between Global Client leads, onshore teams, and client teams by discussing and finalizing requirements.
  • Conducted data analysis to outline business rules and formulate KPIs with the active involvement of cross-functional teams, ensuring smooth integration of business requirements.

BUSINESS ANALYST

SURAKSHA DIAGNOSTICS
05.2019 - 06.2020
  • Streamlined operational procedures by using macros for automated reporting of test results to government portal, resulting in reduced team workload
  • Utilized Power BI & SQL to generate analytical reports on customer attrition in Health checkup package and individual tests, empowering leadership with insightful data for decision-making.

Wellness Executive

RELIGARE HEALTH INSURANCE
04.2014 - 04.2019
  • Developed Excel dashboards to streamline outpatient utilization reporting and decision-making for ~14 corporate clients, enhancing relationship managers' ability to develop client RFPs with actionable insights.
  • Delivered a mobile app enhancing health checkup bookings and outpatient services for ~2 million users, significantly improving operational efficiency for corporate and retail consumers.

Education

BACHELOR OF TECHNOLOGY -

RAJASTHAN TECHNICAL UNIVERSITY
01.2013

Skills

  • Project Management
  • People Management
  • Team Management
  • Stakeholder Management
  • Client Management
  • Service Request & Incident Management
  • Business Process Analysis
  • Requirements Gathering
  • Disaster Recovery Planning
  • Data Stewardship
  • Data collection and analysis
  • Data Quality
  • Data Ingestion
  • Exploratory Data Analysis
  • Data Visualization
  • Solution Design, Implementation, UAT
  • Master Data Management, Data Governance
  • Business Operations
  • ETL
  • Tech Stack: SQL, Python, Excel, Reltio, Snowflake, AWS, Denodo VDP, Tableau, Power BI, Gen AI

Websites

Certification

  • DevOps Practitioner
  • Python
  • Reltio

Timeline

BUSINESS TECHNOLOGY SOLUTIONS CONSULTANT

ZS ASSOCIATES
07.2021 - Current

SR. BUSINESS ANALYST

Collabera Technologies (CLIENT: ZS ASSOCIATES)
06.2020 - 06.2021

BUSINESS ANALYST

SURAKSHA DIAGNOSTICS
05.2019 - 06.2020

Wellness Executive

RELIGARE HEALTH INSURANCE
04.2014 - 04.2019

BACHELOR OF TECHNOLOGY -

RAJASTHAN TECHNICAL UNIVERSITY

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