Dedicated hospitality professional with experience in luxury hotel operations under IHCL (Taj) and ITC Hotels. Known for exceptional guest satisfaction, team supervision, and maintaining high service standards.
Overview
2026
2026
years of professional experience
Work History
F&B; Service Associate
Vivanta by Taj (IHCL)
07.2023
Delivered high-quality guest service
Accurate order taking and billing
Awarded Highest Guest Feedback Achiever – 2024
F&B; Service Supervisor
Stori by ITC Hotels
2025 - Current
Supervise daily food & beverage operations
Lead service staff and ensure ITC standards
Handle guest feedback and service recovery
Train and brief team members
Assisted with training and development of team members.
Monitored team's performance and gave feedback when necessary.
Director of Revenue at Vivanta New Delhi, Dwarka [IHCL Owned Vivanta Brand Hotel in Delhi NCR]Director of Revenue at Vivanta New Delhi, Dwarka [IHCL Owned Vivanta Brand Hotel in Delhi NCR]