Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Kraft Heinz
12.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various Projects.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Offered hands-on assistance to stakeholder, assessing needs, and maintaining current knowledge of procurement preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Engaged with customers to gather feedback, using insights to improve service.
Established team priorities, maintained schedules and monitored performance.
Associate Manager – Procurement Contracts
WNS Global Solutions Private Limited
11.2021 - Current
Worked on segregation, meta-data extraction and interpreting various clauses in license agreement, Service Agreements, Purchase Agreements, Influencer Agreements software Assignment, IP rights, NDAs, etc
Creation of contract drafts, negotiations, redlining, finalization and execution of the same by aligning with the internal groups including but not limited to Procurement, Legal, Functional and GDA Approvers and the Suppliers
Coordinating with internal stakeholders and specialists regarding risk management, privacy, litigation, insurance compliance, information security and regulatory compliance
Developed the whole new process for Contract Management in alignment with the Client for end to end process for new contracts (SaaS, PaaS, HaaS) including creation, negotiation and Signature of the contract and uploading it to the repository of Ariba Management System
Creation and sign-off of Desktop Procedures and Guidance Notes as per the Client requirements
Obtained signatures for the contracts via Client E-signature tool with the follow ups from Client and Suppliers
Extended support to Client in clearing back-logs across all the Categories (Professional Services, IT, Properties and Facilities and Marketing)
Played an important role in turning the entire Client process from Red to Green from SLA perspective
Working hand-in-hand with the PR-PO team for PO issuance after contract execution based on the Client process
Also responsible for working with the Sourcing Team to create the contract basis on RFP proposals, including interpreting RFP requirements and reviewing proposed contractual terms and conditions.
Contract Management Analyst - Accenture Solutions
Accenture Solutions India Private Limited
11.2018 - 11.2021
Independently managed Sub-Contractor (for the Client) on contractual obligations including Change Management, Billing Report, Invoice Validation, Contract Compliance and Performance Management (Supplier Performance Scorecard, Service Credit and MOMs)
Agile workforce with Global Legal Network – Contract Management Team in drafting and reviewing Amendments/Change Forms between the Client and the Sub-Contractor
Creation of first drafts of Amendments/Change Forms between the Client and the Sub-Contractor
Reviewing and revising the pricing for Accenture and the Sub-Contractor
Preparation of Runbooks/Playbooks for Sub-Contractor in consonance with the Client processes for End User Computing/Service Desk/ITAM/Finance and Accounting/Procurement
Creation of PRs and issuance of POs to the Sub-Co for Invoicing post Billing Validation
Managed and Onboarded of Client Employees to Sub-Co as per TUPE regulations and COLA indexation
Amicable settlement of disputes between the Client and the Suppliers on contractual terms
Pro-actively supported in creation of Legal Training Materials for Internal resources
Extended support in Third-Party Risk Management process and helped in identifying potential key risks of the Suppliers for the client
Worked closely on Ad-hoc basis on risk identification; risk assessment/analysis, risk mitigation, identifying contractual obligations and deliverables for periodic monitoring and reporting
Agile workforce for the Third-Party Risk Management for the client.
Reduced contract negotiation time by streamlining the review process and implementing effective communication strategies.
Provided ongoing support to project teams throughout the contract lifecycle, resolving issues as they arose and ensuring a successful outcome for all stakeholders.
Achieved higher levels of contract compliance by conducting regular audits and addressing non-conformance issues swiftly.
Increased savings on vendor contracts by skillfully negotiating favorable terms during the procurement process.
Managed a portfolio of complex contracts, ensuring all deliverables were met within specified deadlines and budgets.
Associate IPR Attorney
GLA Law Offices
04.2018 - 10.2018
Drafting of IPR Applications for registration
Preparation of replies against Objections raised amidst Registration process
Preparation of Objections to challenge the Applications that are in against
Filing and Drafting of Infringement Cases in the Courts of Judicature.
Conducted thorough due diligence investigations to uncover critical information pertinent to clients' legal matters.
Drafted comprehensive legal documents such as pleadings, motions, briefs, contracts, wills, and trusts for various clients.
Negotiated favorable settlements, minimizing litigation costs and time spent in court.
Presented compelling oral arguments in court hearings and trials that resulted in favorable rulings for clients.
Advised corporate clients on risk management strategies, minimizing legal exposure and potential litigation.
Associate Advocate
Legal Ally Advocates & Solicitors Law Firm
03.2017 - 03.2018
Drafting, reviewing and filings of Plaints, Complaints, Written Statements, Joinder, Re-joinder
Appearances before District Courts, High Courts, NCDRC, SCDRC, NCLT, NCLAT, Commissions
Arguments in Arbitrations and Mediation Proceedings
Drafting of Legal Notices and their Replies.
Provided support during litigation, contributing to favorable verdicts and settlements.
Conducted thorough research, contributing to successful outcomes in complex cases.
Maintained up-to-date knowledge of applicable laws and regulations.
Drafted persuasive motions and briefs, strengthening the firm''s position in various legal disputes.
Conducted effective legal presentations for diverse audiences including judges, juries, opposing counsels, clients, and colleagues.
Collaborated with senior attorneys to develop winning case strategies.
Assisted with mediation efforts leading to successful resolution of disputes without trial.
Assisted with applications and collected required paperwork to help individuals register for supportive services.
Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
Education
CBSE Class XII, Tagore Public School, Allahabad - undefined
LL.M, Law Department, Kurukshetra University -
BA.LL.B (Hons.), Faculty of Law, Allahabad University - Legal Studies
University of Allahabad
07.2016
Skills
Drafting and Vetting of the contracts
Professional Tools
MS Office (Outlook, Word, Excel, PowerPoint, Power BI, SharePoint)
SAP
Ariba – Guided Buying
Service Now
DocuSign
VMWare
Radix
Ariba – Spend Management
FortiClient
Oracle
Archer
Disclaimer
I hereby declare that the above written are true to the best of my knowledge
Timeline
Assistant Manager
Kraft Heinz
12.2023 - Current
Associate Manager – Procurement Contracts
WNS Global Solutions Private Limited
11.2021 - Current
Contract Management Analyst - Accenture Solutions
Accenture Solutions India Private Limited
11.2018 - 11.2021
Associate IPR Attorney
GLA Law Offices
04.2018 - 10.2018
Associate Advocate
Legal Ally Advocates & Solicitors Law Firm
03.2017 - 03.2018
CBSE Class XII, Tagore Public School, Allahabad - undefined
LL.M, Law Department, Kurukshetra University -
BA.LL.B (Hons.), Faculty of Law, Allahabad University - Legal Studies
System Implementation Specialist at The Kraft Heinz Company - PT. Heinz ABC IndonesiaSystem Implementation Specialist at The Kraft Heinz Company - PT. Heinz ABC Indonesia