Aditya Singh
Hyderabad
Summary
Resourceful PCO (Project Control Officer) known for productive and efficient task completion. Skilled in project scheduling, risk management, and budget tracking. Excel in communication, teamwork, and adaptability, ensuring seamless project progress and stakeholder satisfaction.
Overview
14
14
years of professional experience
Work History
IT PMO
Kfintech PVT LTD
Hyderabad
11.2021 - 09.2024
- Developed project plans and timelines to ensure successful completion of projects.
- Organized and maintained project documents, including charters, schedules, budgets, and reports.
- Worked closely with stakeholders to define project scope and objectives.
- Conducted regular meetings with project teams to review progress and identify potential issues.
- Provided guidance on best practices for software development processes.
- Managed the allocation of resources across multiple projects.
- Monitored progress against deadlines and milestones to ensure timely delivery of projects.
- Resolved conflicts between competing priorities within the team.
- Coordinated internal and external communications related to projects.
- Assisted in defining quality assurance standards for all aspects of a project's life cycle.
- Facilitated cross-functional collaboration among technical teams for successful execution of projects.
- Created detailed status reports summarizing project activities and progress towards goals.
- Analyzed data from various sources to assess performance against established criteria.
- Communicated regularly with senior leadership regarding the status of current projects.
- Supported budgeting activities by providing financial estimates for proposed initiatives.
- Negotiated contracts with vendors or third-party service providers as needed.
- Maintained up-to-date knowledge of industry trends related to IT Project Coordination.
- Ensured compliance with applicable laws, regulations, policies, procedures.
- Developed training materials and provided instruction on new technologies or processes used in projects.
- Participated in post-project reviews to document successes, lessons learned, challenges faced.
- Led meetings with internal team members, consultants and contractors.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Team Lead Banking Operation
Standard Chartered Bank
Bangalore
08.2013 - 11.2021
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Coordinated resources across multiple teams to achieve project goals within budget constraints.
- Organized regular meetings with all stakeholders to ensure clear communication between departments.
- Motivated staff through positive reinforcement techniques.
- Created detailed reports on team activities as requested by management.
- Analyzed data from various sources to identify trends or patterns in customer behavior.
- Reviewed existing systems and procedures regularly, suggesting ways they could be improved or optimized.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Created, edited, and managed content for various social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube.
- Analyzed key metrics to measure the success of campaigns on a regular basis.
- Identified target audiences and developed customer personas for campaigns.
- Reviewed customer documents and information to ensure compliance with KYC regulations.
- Verified customer identity using public records, financial databases, and other resources.
- Analyzed customer data to identify suspicious activity or potential money laundering schemes.
- Identified customer risk levels based on established criteria.
- Updated client profiles with relevant KYC information.
Client Service Representative
Mphasis
Bangalore
02.2011 - 08.2013
- Analyzed customer financial needs and recommended appropriate banking products.
- Processed loan applications, evaluated creditworthiness, and approved or denied loans.
- Maintained accurate records of customer accounts transactions.
- Performed regular reviews of customer accounts to ensure compliance with regulations.
- Provided advice and guidance on financial matters including investments and savings plans.
- Reviewed insurance policies to ensure compliance with existing regulations.
- Developed and implemented strategies for reducing risk exposures and maximizing profitability.
- Assisted in the development of new products, services, and procedures to meet customer needs.
- Evaluated customer applications and determined eligibility for coverage based on established criteria.
- Negotiated terms of agreements with customers regarding coverage options and premiums.
- Provided guidance to customers regarding available insurance plans and their benefits and limitations.
- Reviewed customer insurance claims to ensure accuracy and completeness of information.
- Analyzed claim records, policy provisions, and other relevant documents to determine validity of claims.
- Assisted customers in filing new insurance claims and provided status updates on existing ones.
- Investigated suspicious or fraudulent claims and reported findings to management.
- Collaborated with team members to identify trends in customer issues and develop solutions accordingly.
- Resolved customer complaints related to insurance claim processing.
Education
Bachelor of Computer Applications -
M C R P V Varanasi
Varanasi03-2011
Skills
- Scope Definition
- Scheduling and Coordination
- Project Documentation
- Facility monitoring
- Record maintenance
- Cost Control
- Project Scheduling
- Meeting facilitation
- Project tracking
- Work flow planning
- Schedule Management
- Document Management
- Compliance Monitoring
- Resource Allocation
- Contract Management
- Vendor Sourcing
- Financial Administration
- Risk Management
- Workforce training
Languages
English
First Language
Hindi
Beginner
A1
Bhojpuri
Beginner
A1
Timeline
IT PMO
Kfintech PVT LTD
11.2021 - 09.2024
Team Lead Banking Operation
Standard Chartered Bank
08.2013 - 11.2021
Client Service Representative
Mphasis
02.2011 - 08.2013
Bachelor of Computer Applications -
M C R P V Varanasi
Similar Profiles
Lokendra ChauhanLokendra Chauhan
Deputy Manager at Kfintech Pvt LtdDeputy Manager at Kfintech Pvt Ltd
Singh Kumar AditySingh Kumar Adity
Associate Project Lead at Kfintech PVT LTDAssociate Project Lead at Kfintech PVT LTD
PRASAD GPRASAD G
Assistant Manager at Kfintech Pvt LtdAssistant Manager at Kfintech Pvt Ltd