Dynamic marketing executive skilled in account portfolio management and revenue growth initiatives, driving client satisfaction and engagement across diverse markets. Proven ability to deliver data-driven strategies that enhance customer loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Executive & Client Relationship Manager
AstaGuru Auction House
Mumbai
02.2024 - 11.2024
Account Portfolio Management: Managed relationships with high-value clients across a database of 70,000+ contacts, focusing on retention and expansion opportunities while ensuring consistent engagement and satisfaction
Revenue Growth Initiatives: Collaborated with sales teams to identify upsell opportunities and execute targeted campaigns that enhanced customer engagement and lifetime value across diverse client segments
Strategic Planning & Execution: Designed and executed strategic marketing plans in partnership with Reporting Manager and Chief Marketing Officer, aligning marketing initiatives with business objectives and revenue targets
Data-Driven Decision Making: Utilized Google Analytics and Meta Business Manager to analyze campaign performance, optimize customer touchpoints, and provide actionable insights to senior management for strategic decisions
Cross-Functional Leadership: Worked across sales, content, and marketing teams to ensure cohesive strategy execution and achievement of growth targets while maintaining operational efficiency
Budget & Vendor Management: Coordinated events and managed vendor relationships while maintaining budget efficiency and operational excellence, ensuring successful project delivery
Performance Reporting: Created and deployed email and WhatsApp campaigns while providing regular performance updates and strategic recommendations to senior leadership
Sales Consultant & Business Development Representa
Uhomes
Mumbai
10.2023 - 01.2024
International Account Management: Consulted with clients across EMEA and APAC regions, understanding diverse market requirements and cultural nuances to provide tailored property solutions
Relationship Building: Partnered with property managers and key stakeholders to understand client pain points and develop customized solutions that enhanced customer satisfaction and retention
B2B Sales : Demonstrated strong consultative selling skills while managing complex, multi-stakeholder decision-making processes in international markets
CRM & Pipeline Management: Maintained detailed client records and opportunity tracking using CRM systems to ensure consistent follow-up and conversion optimization
Client Consultation: Provided strategic advice to clients on property investments, demonstrating ability to serve as trusted advisor for complex business decisions
Cross-Cultural Communication: Successfully managed client relationships across different time zones and cultural contexts, showcasing adaptability and global market understanding
Marketing Executive & Team Lead
Arnav Automobile Private Limited
Mumbai
07.2023 - 09.2023
Team Leadership & Performance Management: Led cross-functional team in daily lead generation activities and prepared comprehensive performance reports for senior management review
Multi-Channel Strategy Execution: Implemented integrated marketing campaigns (SMS, email, digital banners) to increase customer penetration by targeting specific market segments and driving measurable business growth
Competitive Intelligence & Analysis: Conducted thorough competition benchmarking and market analysis to identify new business opportunities and inform strategic decisions for market expansion
Vendor Relationship Management: Coordinated with external vendors to ensure seamless event operations and maintain quality service delivery while managing multiple stakeholder relationships
Lead Generation & Conversion: Oversaw daily lead generation processes and implemented strategies that improved conversion rates and customer acquisition metrics
Strategic Reporting: Prepared detailed performance reports and provided strategic recommendations to senior management on market opportunities and operational improvements
Operations Assistant & Research Analyst Intern
Nucleion Risk Consulting Private Limited
Gurugram
04.2021 - 09.2021
Client Reporting & Analysis: Compiled detailed due diligence reports for enterprise clients, ensuring accuracy and timely delivery of critical business intelligence that supported strategic decision-making
Investigation & Research Excellence: Conducted comprehensive field investigations and identified counterfeit product leads for major brands (Nestle Maggi, Pidilite Fevicol), demonstrating strong analytical and problem-solving capabilities
Executive Communication: Reported directly to company director on potential new projects and business opportunities, showcasing ability to communicate complex findings to C-level executives
Project Management: Managed multiple client assignments simultaneously while maintaining high quality standards and meeting strict deadlines in fast-paced consulting environment
Stakeholder Coordination: Worked closely with clients to gather required information and ensure project deliverables met specific requirements and expectations
Research Associate Intern
GIE Consultancy
09.2020 - 11.2020
Research & Policy Analysis: Conducted comprehensive research on international immigration policies across multiple countries, demonstrating ability to analyze complex regulatory frameworks
Client Consultation & Advisory: Assisted prospective applicants in crafting compelling essays and Statements of Purpose for university admissions, showcasing strong consultative and communication skills
Documentation & Process Management: Managed documentation processes and ensured compliance with various international requirements and standards
Customer Service Excellence: Provided personalized guidance to clients navigating complex application processes, demonstrating patience and attention to detail in customer interactions
Education
Master of Arts - Luxury Brand Management
MIP Politecnico Di Milano
Milan, Italy
06-2023
Master of Arts - Luxury Brand Management
SP Jain School of Global Management
Mumbai, Maharashtra
10-2022
Certification
Google Ads Certification - Coursera.com (January 2024)
ChatGPT in Marketing: AI Marketing - Udemy.com (January 2025)
Luxury Brand Management - SP Jain Global & MIP Politecnico di Milano
International Experience - AIESEC Volunteer (Russia & Greece)
Timeline
Marketing Executive & Client Relationship Manager
AstaGuru Auction House
02.2024 - 11.2024
Sales Consultant & Business Development Representa