ADITYA SUBHASH GHOSALKAR
Relationship Manager
Mumbai
Summary
Dynamic leader and strategic problem-solver committed to optimizing operations for cost reduction and enhanced organizational efficiency. Proven ability to make independent decisions and exercise sound judgment, driving significant contributions to overall company success. Recognized for a motivational leadership style and positive demeanor, effectively training employees while employing organized methods for daily planning, scheduling, and customer service. Forward-thinking professional with a diplomatic communication approach, dedicated to maximizing team engagement and customer satisfaction.
Overview
1
1
year of professional experience
4
4
Certifications
3
3
Languages
Work History
Deputy Manager, Sales Relationship Manager
HDFC Bank Tulsiani Chamber Nariman Point Branch
Mumbai
06.2025 - Current
- Client Relationship Management: Build and maintain strong relationships with retail clients, educating them on investment opportunities in equity and derivatives markets
- Cross-Selling & Product Advisory: Advise clients on banking products (FDs, RDs, Investment Products, Credit Cards, Insurance) and identify cross-selling opportunities
- Order Execution & Advisory: Guide clients on investment decisions in equity and derivatives markets, execute client orders with precision
- Sales Target Achievement: Consistently meet and exceed monthly acquisition and cross-selling targets
- Digital Banking Proficiency: Leverage HDFC Bank's digital banking systems, CRM platforms, and trading portals for seamless client service
- Compliance & Regulatory Knowledge: Maintain adherence to banking regulations, KYC compliance, and client onboarding procedures
- Customer Service Excellence: Deliver first-contact resolution for client queries and maintain satisfaction ratings exceeding 90%
Content Moderator
Accenture
Airoli
08.2024 - 06.2025
- Quality Assurance & Content Management: Reviewed and moderated digital content for accuracy, compliance, and adherence to company policies
- Attention to Detail: Maintained 98%+ accuracy in content assessment and documentation
- Communication Skills: Collaborated with cross-functional teams through clear written and verbal communication
- Process Compliance: Followed strict protocols and guidelines in high-volume content management environment
Education
Master of Business Administration (MBA) - Finance
Uttranchal University
Dehradun India01.2026
Bachelor of Arts - Economics
Nkt Thane College
Than, India 04.2001 -
No Degree - Arts
Anand Vishwa Gurukul
Thane, India 04.2001 -
10th Standard - SSC
Sanjeevan Knowledge City
Kolhapur, India06-2014
Skills
Retail Banking Products & Advisory
Relationship Management & Portfolio Development
Client Acquisition & Cross-Selling
Investment Product Knowledge (Equity, Derivatives, MF, Insurance)
Financial Needs Analysis
Market Education & Client Engagement
Sales Target Achievement & Execution
Lead Generation & Conversion
Cold Calling & Sales Pitch Techniques
Customer Relationship Management (CRM)
Target-Driven Approach
HDFC Bank Banking Systems & Portals
Certification
NISM 5 Certification (Mutual Funds), Certified
Core Competencies
Retail Banking Products & Advisory, Relationship Management & Portfolio Development, Client Acquisition & Cross-Selling, Investment Product Knowledge (Equity, Derivatives, MF, Insurance), Financial Needs Analysis, Market Education & Client Engagement, Sales Target Achievement & Execution, Lead Generation & Conversion, Cold Calling & Sales Pitch Techniques, Customer Relationship Management (CRM), Target-Driven Approach, HDFC Bank Banking Systems & Portals, Customer Relationship Management (CRM) Platforms, MS Office Suite (Excel, Word, PowerPoint), Digital Banking & Trading Systems, Data Management & Spreadsheet Analysis, Content Management Systems, Professional Communication (Verbal & Written), Client Relationship Management, Problem-Solving & Decision-Making, Sales Negotiation & Persuasion, Attention to Detail & Accuracy, Team Collaboration, High-Pressure Environment Performance
Timeline
Deputy Manager, Sales Relationship Manager
HDFC Bank Tulsiani Chamber Nariman Point Branch
06.2025 - Current
Content Moderator
Accenture
08.2024 - 06.2025
Bachelor of Arts - Economics
Nkt Thane College
04.2001 -
No Degree - Arts
Anand Vishwa Gurukul
04.2001 -
Master of Business Administration (MBA) - Finance
Uttranchal University
10th Standard - SSC
Sanjeevan Knowledge City