Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Affiliations
Software
Certification
Additional Information
Work Availability
Timeline
Generic
Aditya Anand mohanty

Aditya Anand mohanty

Sr. Territory Manager (Europ Assistance India Pvt Ltd (Generali) )
Bhubaneswar,OR

Summary

Seasoned Territory Manager and exceptional service professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 12 years of experience in after sales. Goal-oriented manager with distinguished experience in automobile industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Territory Manager

Europ Assistance
Bubaneswar, Odisha
12.2019 - Current

Developed sales strategy based on research of consumer buying trends and market conditions.
Aditya Anand Mohanty
Managed over 18 accounts within 94 Dealers
Communicated regularly with territory, regional and strategic managers for
daily support and strategic planning for accounts.
Established successful account relationships by building rapport and
maintaining consistent communication.
Evaluated production levels, quality standards and maintenance actions to
identify and address operational problems and maintain targets.
Tracked changing product lines to effectively meet dynamic market demands.
Enhanced profitability by developing pipelines utilizing marketing and sales
strategies.
Identified prospects' needs and developed appropriate responses along with
suitable information on products and services.
Managed accounts to retain existing relationships and grow share of business.
Resolved problems with high-profile customers to maintain relationships and
increase return customer base.

Customer Service Manager

Jyote Motors
Bhubaneswar, Odisha
08.2016 - 11.2019

Monitored team performance, adhered to service level agreements (SLAs) and
provided detailed job training.
Followed up with customers during and after installations to verify satisfaction.
Inspected rental equipment before and after rentals, marking changes in
conditions and charging customers when necessary.
Met with customers to discuss service needs and offer available solutions.
Guided techs on automotive repair, tool usage and equipment operation.
Met with customers to discuss service needs and develop effective and
practical solutions.
Developed written plans and obtained customer consent to proceed.
Maintained team productivity and quality of service by establishing and
maintaining clear benchmarks.
Set and administered department budgets for expenditures, materials and
labor.
Developed detailed plans based on broad guidance and direction.
Reduced workflow inconsistencies by recruiting and hiring capable staff
members.
Planned, created, tested and deployed system life cycle methodology to
produce high quality systems to meet and exceed customer expectations.

Body Shop Manager

Osl Hyundai
Cuttack, Odisha
08.2010 - 08.2016

Examined damaged vehicles to determine degree of structural and
mechanical damage.
Stocked shop with equipment, parts and other resources to promote timely service.
Used GDMS to prepare and manage annual operating budget of body shop.
Monitored maintenance of paint booths, frame-straightening materials and
fixed assets to enhance longevity and long-term value.
Coordinated and supervised 14 shop and field service technicians and assigned tasks and work orders

Education

Diploma Mechanical - Mechanical Engineering

KIIT College Of Engineering
Bhubeneswar
08.2007 - 07.2010

High School Diploma - undefined

Chintamani Bidya Pitha
06.2001 - 04.2004

Skills

Service standard compliance

undefined

Accomplishments

  • Documented and resolved customer issue
  • Collaborated with team of 7 in the development of tgr project .
  • Supervised team of 30 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • a+ position in service manager assessment
  • east zone tgr no 1
  • jd power no 1 in east zone

Interests

WELL MAINTAINED ORGANISATION
TEAM SUPPORTING MANAGEMENT
PROPERLY TAKING CARE OF EMPLOYEE
REVIEWING TEAM REGARDING PERFORMANCE
MOTIVATING
HANDSOME SALARY

Affiliations

  • Member, utkal kala biksh kendra , 2006 to Current

Software

ms office

Certification

Certified Protection Officer (CPO)

Additional Information

ADITYA ANAND MOHANTY

S/O- ABHOYA KUMAR MOHANTY

AT-HULIPUR

PO/PS-KISHORE NAGER

DIST-CUTTACK

0DISHA -754131

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Territory Manager

Europ Assistance
12.2019 - Current

Customer Service Manager

Jyote Motors
08.2016 - 11.2019

Body Shop Manager

Osl Hyundai
08.2010 - 08.2016

Diploma Mechanical - Mechanical Engineering

KIIT College Of Engineering
08.2007 - 07.2010

High School Diploma - undefined

Chintamani Bidya Pitha
06.2001 - 04.2004
Aditya Anand mohantySr. Territory Manager (Europ Assistance India Pvt Ltd (Generali) )