Developed and maintained relationships with customers and suppliers through account development and sustain quality standards through active interaction.
Applied performance data to evaluate and improve operations By monthly data assessment and drive corrective action through effective CAPA with time frame.
Assessed supplier quality and maximize business operational performance by setting up internal Lab and internal suppler evaluation.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Conducting Technical Audits
Get the real issues out in open and timely rational closer
Product Eng.
Ascena Retail Group
Gurgaon
05.2019 - 11.2019
internal and external CFTs to establish and standardize manufacturing process
Perform technical onboarding to our suppliers and manufacturer
Provide technical overviews and investigative support for our quality alert process.
Implement and promote compliance to our SOPs as defined in our Right First Time Standard Operating , , , Procedure manual
Implement RFT manufacturing processes throughout our manufacturing base.
Perform FTEs of our manufacturing partners as well as provide technical assistance and training for 3rd , , ,party conducted FTEs
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Sr. Garment Technologist
Mark and Spencer
Gurgaon
08.2014 - 04.2019
Daily coordination with UK counterpart related to fits/CS concerns
Active interaction with suppliers on time delivery and quality concerns
Closer on charges back on logistic/Quality
Evaluating and enhancement of factory scorecards based on their final inspection data and returns by conducting regular training and CAPA.
Resolved problems, improved operations and provided exceptional service.
Developed team communications for earlier closer.
Worked with customers to understand needs and provide excellent service within time frame.
Exceeded goals through effective task prioritization and great work ethic and matching KPI goals
Used critical thinking to break down problems, evaluate solutions and make decisions with effect CFT
Developed and implemented performance improvement strategies and plans to promote continuous improvement by best industrial practices.
Sr. Process Quality Assurance (PQA)
GAP Inc
Delhi
08.2006 - 08.2014
Used critical thinking to break down problems, evaluate solutions and make decisions.
Work closely with team to monitor and report on vendor performance and capability to merchandising partners to facilitate appropriate sourcing decisions and obtain their support to drive vendor development. Managing, Guiding, coaching, engaging and obtaining results through a team work.
Working with factory QA up gradation and monitoring internal (SOP) and suggesting necessary improvements addition to this providing specific guidance on need basis. Attain by doing in-depth pre-production meeting (PPM) and downloading all key aesthetic point. Utilize best technique to produce with latest method to bring the cost and time like folder/machine and material handling. Self-motivated, reliable and detailed oriented
Work on the grid developed to the position and then plans to move strategic vendor up the quality chain Attain with regular follow up by conducting in-process audit on regular basis. Making awareness to the vendor with customer feedback and focusing on continuous improvement.
Track vendor QA’s activities and ensure that as vendors take on more, resources are re-directed appropriately, and value of upstream work is identified. Attaining by sharing technical knowhow with vendors management and their QA teams to achieve Quality product. Ability to work in a team environment, facilitating issues to resolution
Quality Assurance
Macy’s Merchandising Group (MMG),
Delhi
12.2004 - 08.2006
Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
Inspection of size sets, pattern, fabric, trims at various level of manufacturing and ensuring consistent quality as specified. With regular interval audits like initial, in-lines and lastly final inspection.
Created and achieved product quality objectives and met product specifications.
Sr. Production Executive
Impulse India Pvt. Ltd
Gurgaon
07.2004 - 12.2004
Regular follow of WIP at all stage and forecasting any delay in meeting dead line
Handling a team of auditor to achieve quality product and engaging in daily activity of auditor to stream line production activity.
Manager IE
Orient Craft Ltd., (Knits Division)
Gurgaon
04.1997 - 07.2004
Improved operations through consistent hard work and dedication.
Planning Factory Layouts as per compliance regulations.
Planning machinery for Assembly line production in each style
Establishing production targets for each production line.
R&D for easier production and better productivity.
Time and Motion Study to enhance production.
Thread consumption of all the style (Helping in costing).
Planning Production & Cutting for all accounts in Knits.
Implementing Job Card system in production.
Calculating garment fabrication cost.
Production Co-ordinate
ORCHID OVERSEAS PVT LTD.
Delhi
02.1995 - 02.1996
Follow-up and setting up various quality standard at various stages of garment manufacturing viz. Cutting/ Sewing/ Finishing/ Packing.
Education
Bachelor of Commerce -
Delhi University
01.1991 - 01.1994
CPT Certificate in Production Technology
NIFT
01.1995 - 01.1996
Skills
Quality Control Management
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Timeline
General Manager - Quality - Fashion Accessories
12.2019 - Current
Product Eng. - Ascena Retail Group
05.2019 - 11.2019
Sr. Garment Technologist - Mark and Spencer
08.2014 - 04.2019
Sr. Process Quality Assurance (PQA) - GAP Inc
08.2006 - 08.2014
Quality Assurance - Macy’s Merchandising Group (MMG),
Creative Director & Co-Founder at Fae & Fyre - Small Business Fashion & AccessoriesCreative Director & Co-Founder at Fae & Fyre - Small Business Fashion & Accessories