

Dynamic Software Engineer with a proven track record at Mphasis Limited, excelling in agile project management and application support. Adept at troubleshooting complex issues and enhancing system performance, leveraging skills in Java and data analysis to drive impactful solutions. Committed to delivering high-quality results through effective collaboration and problem-solving.
Coldwell Banker Richard Ellis (CBRE), CBRE is a leading global commercial real estate services firm headquartered in Dallas, USA. The project involves providing end-to-end production support for PeopleSoft FSCM modules across the APAC, EMEA, and North America (NAM) regions, ensuring system stability, performance optimization, and timely issue resolution., Monitor and support PeopleSoft batch jobs using Process Scheduler and job scheduling tools., Review error logs and trace files to analyze job failures or performance issues., Perform re-runs and re-queues for failed processes after issue resolution., Perform Datafix by preparing Script and execute it in Phire., Validate job dependencies and sequencing to ensure timely completion of critical processes., Escalate recurring or high-impact job failures to the development or DBA teams., Track and manage incidents, changes, and problem records using ServiceNow., Coordinate with cross-functional teams to resolve production issues and minimize downtime., Send job reports to stakeholders., Create and validate RCR., Send Bl reports after verification., Perform production weekend activities, including job monitoring, validation, and report checking., Perform technical validation after job completion., Generate daily job monitoring and performance reports for management.