Highly-qualified Collections Manager adept at helping customers develop effective payment plans using persuasive communication skills and knowledge of financial options. Bringing more than 4 years of billing-related experience.
Overview
4
4
years of professional experience
Work History
Collection Manager
Bajaj Finance (Teamlease)
04.2023 - Current
Enhanced collection efficiency by implementing effective strategies and streamlining processes.
Visited premises of customers to directly collect payments.
Reduced delinquency rates through vigilant monitoring and proactive communication with clients.
Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
Improved cash flow for the organization through diligent monitoring of accounts receivable and payable.
Monitored economic trends that may impact client''s ability to repay debts, staying proactive in addressing potential issues.
Collection Officer
Bajaj Finance
09.2019 - 03.2023
Partnered with credit departments to review accounts for accuracy and potential adjustments, optimizing billing processes.
Conducted thorough investigations to locate hard-to-find debtors, leading to successful recoveries.
Contacted clients with past-due payments and actively monitored payments due from clients.
Processed debtor payments and updated accounts to reflect new balance.
Education
Bachelor of Commerce - Finance
PANDIT RAVISHANKAR SHUKLA UNIVERSITY
Raipur, India
06.2021
Skills
Chartered Global Management Accountant (CGMA)
Certification in Risk Management Assurance
Customer Service
Complaint Handling
Relationship Building
Time Management
Collection Calls
Languages
Hindi
English
Timeline
Collection Manager
Bajaj Finance (Teamlease)
04.2023 - Current
Collection Officer
Bajaj Finance
09.2019 - 03.2023
Bachelor of Commerce - Finance
PANDIT RAVISHANKAR SHUKLA UNIVERSITY
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