Adnan Khallow
Sales Supervisor / Advisor (Remote)
Summary
Results-driven Sales Supervisor and Travel Advisor with 2.5+ years of progressive experience in high-performance, process-driven environments.
Promoted from Sales Floor Agent to supervisory roles within 9 months based on Top performance and leadership capability.
consistently ranked within top 3 performers in a team for first 9 months. closed high-value business-class deals. Currently leading junior sales floor Team. responsible for onboarding, training, coaching, KPI tracking, quality monitoring, and graduation decisions. Known for motivating teams, improving conversion performance.
Looking to grow within a process-driven organization that values continuous improvement and long term career progression.
Overview
3
3
years of professional experience
Work History
Junior Sales Floor Supervisor /Sales Advisor
ASAP Tickets
08.2025 - Current
- Supervise, mentor and support a sales team of 15 - 20+ agents through structured onboarding cycles, junior sales floor readiness, and graduation to main sales floor
- Boost sales performance by implementing effective floor management strategies and staff training programs.
- Design and deliver daily training sessions focused on sales process, workflow systems, lead handling standards, objection management, closing deals and customer interaction best practices
- Set daily and weekly performance targets, monitor KPIs, and track individual and team productivity
- Actively support agents during live leads by assisting with deal closure strategies, objection handling, and customer engagement
- Review and audit call logs, lead activity, and performance metrics to ensure adherence to quality and compliance standards
- Conduct daily closing meetings to evaluate performance, share feedback, and identify development aread.
- Lead graduation evaluation sessions, assessing advisor readiness and determining progression to the main sales floor with documented justification
- Develop and implement motivation programs to improve team performance, engagement, and results
- Provide structured one-on-one feedback, skills evaluations, and coaching sessions for both new and existing advisors
- Prepare and submit regular performance and development reports covering advisor activity, results, and improvement plans
- Monitor processes, progress, and outcomes, creating feedback loops to continuously improve sales effectiveness
Nesting Supervisor / Advisor
ASAP Tickets
05.2024 - 08.2025
- Trained and onboarded new hires, starting from zero productivity during their initial two- week nesting program.
- Prepared advisors for transition into junior sales floor environment through structured coaching and feedback
- Acted as first escalation point for new advisors during live customer interactions
- Delivered foundational training on sales processes,system,workflow and customer interaction.
- Conducted daily process training & role-play sessions
- Prepared agents for assessmemts & graduation evaluation.
- Provided 1:1 performance coaching
Travel Consultant
ASAP Tickets
08.2023 - 05.2024
- Managed and closed multiple High and mid level Booking for Business/premuim economy/economy class tickets
- Maintained strong conversion ratio through consultative selling
- Assisted customers with coplex travel planning & problem resolutions
- Achieved monthly sales targets.
- Boosted customer satisfaction by providing tailored travel recommendations and personalized services.
Education
Bachelor of Arts - Sociology
St Xaviers College
Rajganj 04.2001 -
Skills
Team management
Sales strategies
Sales training
Problem-solving
Teamwork and collaboration
Timeline
Junior Sales Floor Supervisor /Sales Advisor
ASAP Tickets
08.2025 - Current
Nesting Supervisor / Advisor
ASAP Tickets
05.2024 - 08.2025
Travel Consultant
ASAP Tickets
08.2023 - 05.2024
Bachelor of Arts - Sociology
St Xaviers College
04.2001 -