Account Manager / Growth Specialist with Multiple years of experience in B2b & B2C market , I possess the necessary Skill and the Experience that an Organization requires for its growth and to also to grow along with it
· Growth Specialist Role: Worked as a Growth Specialist for a recruitment firm during its startup phase, focusing on client acquisition.
· Client Acquisition: Targeted small businesses seeking candidates, successfully securing new clients.
· Marketing Event Participation: Contributed to a successful marketing event in Bangalore, which attracted significant client interest.
· Sales Process Management: Managed the end-to-end sales process, driving client acquisition and lead generation.
· Lead Generation Tools: Utilized LinkedIn Sales Navigator and ZoomInfo for effective lead generation.
· Outreach Strategies: Conducted LinkedIn InMail campaigns, email marketing, and cold calling (30-60 calls per day).
· Service Pitching: Presented staffing services to small-scale businesses, particularly in remote work contexts.
· Target Industries: Focused on software development, fintech, and banking sectors.
· Preferred Regions: Concentrated efforts in the UK, US, Cyprus, and India.
· Account Management: Served as an Account Manager for a product-based company in the B2B market, focusing on client relationships and strategic account growth in the UK region.
· Market Development: Drove initiatives to enhance product visibility and sales, ensuring alignment with client needs and market trends.
· Client Liaison: Served as the primary point of contact for 60 clients, managing their accounts and addressing their needs.
· Marketing and Sales Advisor: Provided marketing advice while also driving upselling and cross-selling of products to existing clients.
· Working as a Sales Executive in an international voice process for a Canadian service-based country, which involves
· Inbound Voice Process: Trained agents promptly resolve customer inquiries, enhancing satisfaction and support quality.
· Outbound Voice Process: Proactive outreach for follow-ups and promotions strengthens customer relationships and keeps clients informed.
· Performance Monitoring: Key metrics are tracked to continuously improve service quality and operational efficiency.
Responsible for managing client acquisition for both B2C and B2B sectors, including client negotiations, upselling, cross-selling, and closing sales.
Excellent Communication