ADNAN HANIF PATEL 11/08/1989
Sewree ( West ),Mumbai.
Summary
Highly professional Senior Cashier with background in retail and customer service. Known for maintaining high standards of accuracy, efficiency, and confidentiality in handling financial transactions. Strengths include effective communication skills, ability to resolve customer complaints promptly, and proficiency in cash management software. Contributed significantly to improved operational efficiency in previous roles by streamlining cashiering processes.
Overview
11
11
years of professional experience
Work History
Senior Cashier
Raymond ( RETAIL HUB )
MUMBAI
04.2022 - Current
- Provided customer service by greeting and assisting customers with their purchases.
- Resolved customer complaints in a timely manner, ensuring satisfaction of all parties involved.
- Maintained accurate records of daily transactions using computer software programs.
- Assisted other team members in completing tasks to ensure smooth operation of the store.
Cashier
Massimo Dutti ( INDITEX )
Mumbai
11.2017 - 10.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
Cashier
ZARA ( INDITEX )
Mumbai
06.2015 - 10.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
Fashion Consultant
Aldo Accessories ( MAJOR BRANDS )
Mumbai
09.2013 - 11.2014
- Developed relationships with luxury brands to increase product selection in store.
- Organized and maintained merchandise displays, ensuring proper placement of items according to company guidelines.
- Managed daily operations including opening and closing duties, cash handling, restocking shelves.
Education
H.S.C
Guru Gobind Singh High School & College.
Mumbai03-2009
S.S.C -
South Indian Welfare Society
Mumbai04-2007
Skills
- Currency conversion
- Employee Scheduling
- Promotions execution
- POS System Operation
- Shift Scheduling
- Cash Handling
- Upselling strategies
- Returns processing
- POS System proficiency
- Cash handling expertise
- Bank Deposit Preparation
Accomplishments
- Certificate of EXCELLENCE for Attending( HANDLING & IDENTIFYING DIFFERENT CUSTOMERS WORKSHOP at MAJOR BRANDS )
- Got 96% at Aldo Accessories ( MAJOR BRANDS ) in Mystery Audit Report.
Affiliations
- Listening Music.
- Watching Movies.
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Senior Cashier
Raymond ( RETAIL HUB )
04.2022 - Current
Cashier
Massimo Dutti ( INDITEX )
11.2017 - 10.2019
Cashier
ZARA ( INDITEX )
06.2015 - 10.2017
Fashion Consultant
Aldo Accessories ( MAJOR BRANDS )
09.2013 - 11.2014
H.S.C
Guru Gobind Singh High School & College.
S.S.C -
South Indian Welfare Society
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