Accomplished Assistant Facility Manager with a strong focus on quality-driven facilities maintenance. Proven expertise in project management and a deep understanding of life safety systems and structural codes. Demonstrates a superior work ethic and adaptability in fast-paced environments, consistently delivering exceptional customer service.
Work History
Assistant Facility Manager
Table Space
Managed multi-unit operations for 18 clients, ensuring quality control and productivity improvements.
Facilitated effective complaint resolution and maintained strong client relationships.
Supported facility operations by coordinating maintenance schedules and vendor communications.
Assisted in implementing safety protocols for staff and visitor well-being.
Developed and maintained a comprehensive inventory system for all facility-related items.
Coordinated corporate events, international meetings, and conferences, ensuring successful execution.
Oversaw vendor management, negotiating contracts for catering and service needs.
Executed procurement processes for operational products and services efficiently.
Conducted training courses on safety procedures and service guidelines for staff development.
Served as primary contact for clients, providing venue options and pricing structures.
The onboarding of 14 clients in the office so far has included all the snagging and project handover.
Sr Facility Executive
Sopra Steria
Spearheaded cross-functional teams to drive project initiatives and enhance operational efficiency.
Managed stakeholder communications to ensure alignment on project objectives and timelines.
Oversaw account management processes, including invoicing and payment functions.
Developed preliminary budgets for annual approval and facilitated purchase requests.
Coordinated event logistics while maintaining vendor relationships for successful execution.
Resolved employee issues through effective management of daily operations.
Organized calendars and meetings, including reservations and agenda preparation.
Managed cafeteria operations to optimize workflow, customer satisfaction, and profitability.
Sr Facility Executive
Jones Lang LaSalle (Accenture)
Coordinated administrative tasks for large teams, optimizing training room arrangements and supply management.
Managed on-site and off-site events to ensure seamless execution.
Organized calendars and meetings, preparing agendas and reserving conference rooms efficiently.
Supervised mailroom operations and SEZ endorsement processes, enhancing overall efficiency.
Conducted regular office rounds to uphold hygiene and cleanliness standards.
Collaborated with HR, Recruiting, Global Security, and Building Security teams to streamline operations.
Oversaw vendor management while serving as CRM for Bengaluru region, supporting central desk team.
Implemented negotiation strategies to secure favorable purchasing terms for facility needs.
Overseeing the ops, including Security, Mailroom, Helpdesk, and HK.
HK Executive
Marriott Bengaluru Whitefield
Supervised and motivated housekeeping team, including room attendants, supervisors, and laundry staff.
Ensured cleanliness of rooms and public areas aligned with Marriott's service standards.
Addressed guest complaints and requests swiftly, enhancing satisfaction levels.
Oversaw housekeeping budgets, managed inventory, and optimized resource utilization.
Trained staff, conducted performance evaluations, and provided continuous feedback for improvement.
Maintained compliance with safety and sanitation regulations regarding cleaning materials.
Identified and implemented cost-saving measures while preserving service quality.
Coordinated with Front Desk and Maintenance departments to ensure seamless guest service.
HK Assistant
The Oberoi Bengaluru
Maintained high standards of cleanliness and presentation in guest rooms and public areas.
Monitored stock levels of cleaning supplies and linens, ensuring timely replenishment.
Responded promptly to guest requests for amenities and housekeeping services.
Assisted supervisors in inspecting rooms for adherence to Oberoi’s quality standards.
Followed safety and hygiene procedures for proper use of cleaning chemicals and equipment.
Sorted, washed, folded, and distributed linens and guest laundry per hotel protocols.
Provided support to housekeepers and team members, promoting efficient department operations.
Engaged with guests to ensure satisfaction regarding room upkeep and cleanliness.
Education
BSC - Hotel Management
Institute of Hotel Management
Chandigarh
12th class -
St. Stephen's School
10th class -
St. Stephen's School
Skills
Vendor and contract management
Project and event coordination
Budgeting and financial planning
Safety and quality protocols
Client relations and engagement
Operations optimization
Languages
English
Hindi
Bengali
Personal Information
Date of birth: 02/25/93
Gender: Female
Nationality: Indian
Roles And Responsibilities
Supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds, and security
Maintaining Invoices and processing them to finance
Event Management
Stock inventory.
Overseeing and agreeing on contracts and providers for services including security, parking, cleaning, catering, technology, and so on
Managing budgets and ensuring cost-effectiveness
Allocating and managing space between buildings
Ensuring that facilities meet government regulations and environmental, health, and security standards.
Recommending businesses on increasing energy efficiency and cost-effectiveness.
Overseeing building projects renovation and refurbishment.
Maintaining the deployments of housekeeping and security.
Maintaining all processes and compliance programs is important.
Coordinating with department heads and building contracts.
Managing maintenance of the grounds.
Coordinate with the Events and Front office teams to effectively manage the events.
Coordinating with the clients for check in process.
Negotiating bids and contracts with third parties.
Overseeing the work of Helpdesk, Mailroom and Wellness room as the key responsibility area.
Conducting and supervising training programs for support staffs.