Developed and implemented HR policies to improve employee satisfaction, and ensure compliance. Managed end-to-end recruitment to attract qualified talent, facilitated training programs to enhance skills and retention, oversaw performance evaluations, and presented employee performance and retention insights to senior management.
Managed media relations and hospital communications by creating press releases, promotional content, and eye health awareness campaigns. Led community outreach, handled social media branding, organized press events, coordinated inter-departmental communication, and trained staff in effective patient communication.
Direct Sales Officer
LIC OF INDIA
THIRUVANANTHAPURAM
02.2011 - 12.2013
Built strong client relationships to promote insurance products, educated customers on policy benefits, generated leads through cold calling and networking, presented solutions via in-person and virtual meetings, resolved customer concerns, and identified customer needs to recommend suitable coverage options.
Sub-Editor
Brilliance College Publications
THIRUVANANTHAPURAM
01.2010 - 12.2010
Edited and reviewed content to ensure clarity, accuracy, and adherence to editorial standards. Collaborated with writers and designers to enhance quality and visual alignment, managed multiple projects and deadlines, researched newsworthy topics, and coordinated with editorial teams on story development and placement.
Sales Executive NRI Section
IndusInd Bank Ltd
THIRUVANANTHAPURAM
05.2009 - 12.2009
Built and maintained strong client relationships through personalized service and follow-ups, presented financial products tailored to client needs, managed client accounts, generated new sales opportunities from inbound leads, encouraged repeat business, and continuously enhanced product knowledge.
Sales Executive
HDFC BANK LTD
KAZHAKKOOTTAM TECH BRANCH
05.2007 - 03.2009
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
L LB -
KERALA LAW ACADEMY LAW COLLEGE
THIRUVANANTHAPURAM
12-2010
PG Diploma in Journalism -
Bhavan’s Rajendra Prasad Institute of Communicatio
Marketing Manager at DRISHTI EYE HOSPITAL ( A unit of Disha medical services pvt ltd)Marketing Manager at DRISHTI EYE HOSPITAL ( A unit of Disha medical services pvt ltd)