Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Roles And Responsibilities
Personal data processing
Timeline
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Adween Chettri

Adween Chettri

Salon Business Mentor/Salon Growth Strategist/Salon Business Coach
Bangalore,KA

Summary

As a Salon Business Advisor with 12+ years of experience in the Salon Industry,researching and assessing business performance and developing solutions for optimization. Well-versed in identifying and deconstructing business strengths, weaknesses, opportunities, and threats. Superior performance in financial analysis and evaluation of industry trends and competitor strategy. Guide business owners and investors in understanding and responding to specific problems and opportunities and developing strategic plans to meet business objectives and drive growth.

Specialize in English Literature, Operations and Administrations Have successfully done project based on Performance Appraisal.

Can blend in easily in a new environment Known for enthusiastic, Honest and straightforward character.

Overview

12
12
years of professional experience
4
4
Languages

Work History

Startup Founder

ARC Salon Consultancy
Bengaluru
12.2023 - Current
  • I started ARC Salon Consultancy to help share my knowledge about the salon industry and assist investors and entrepreneurs who are willing and have a vision to invest in and start something in the salon industry. Working with them as a salon business advisor and mentor.
  • Guided entrepreneurs through the process of launching new ventures, ensuring a strong foundation for future growth.
  • Enhanced client success by providing personalized mentoring and guidance in business strategy development.
  • Conducted comprehensive assessments of clients'' businesses to identify growth opportunities and areas for improvement.
  • Provided coaching and mentoring to employees.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.

Head of Operations

Looks Salon Pvt Ltd
Bengaluru
02.2021 - 09.2023
  • Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
  • Collaborated with executive leadership on strategic planning initiatives to drive business growth.
  • Developed comprehensive training programs for staff, enhancing team performance and skill sets.
  • Implemented risk assessment procedures to minimize potential disruptions across all areas of operation.
  • Improved overall productivity with the introduction of innovative process improvement initiatives.
  • Managed crisis situations effectively by developing response plans in advance.
  • Evaluated emerging market trends to inform strategic decisions affecting the organization''s future direction.

Area Business Manager

Looks Salon Pvt Ltd
10.2019 - 01.2021
  • Collaborated with marketing teams to create innovative promotional campaigns that increased brand awareness and generated new leads.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets and performance benchmarks.
  • Streamlined internal processes, enhancing operational productivity and reducing costs.
  • Monitored industry trends to stay ahead of the competition while adjusting business development strategies accordingly for maximum impact.
  • Analyzed competitor activities to identify gaps in the market for potential expansion opportunities.
  • Cultivated strong relationships with key clients, resulting in increased sales and repeat business.

Business Development Manager

Toni And Guy
Bengaluru
01.2018 - 09.2019
  • Generated new business with marketing initiatives and strategic plans.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Launched new product lines by conducting extensive competitor analysis and identifying gaps in existing market offerings.

Senior Store Manager

Toni and Guy
Bengaluru
10.2016 - 11.2017
  • Completed point of sale opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Store Manager/Customer Service Relationship Manager

Style Studio Salon/Style Zone/Moonlight Spa
Bengaluru
05.2015 - 09.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Worked As a Senior Stylist

Blowout Pro Salon
Odisha
03.2014 - 04.2015
  • Utilized cutting-edge styling tools and techniques to create innovative looks that set the salon apart from competitors.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Attended ongoing educational courses to stay current on industry trends, incorporating new techniques into daily practice.
  • Contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.
  • Increased client retention by consistently delivering high-quality results tailored to individual preferences.

Education

Salon Management - Salon Management And Operations

Toni And Guy
Mumbai, India
04.2001 -

Advance Hair And Skin Course - Hairdressing

VLCC
Kolkata, India
04.2001 -

High School Diploma -

National Institute Of Open Schooling
Bengaluru, India
04.2001 -

10th Standard -

Jorethang Senior Secondary
Sikkim
01.2009

Skills

Effective communication skills

Strong leadership capabilities

Self-management skills

Skilled in organizing tasks

Results-oriented mindset

Operational efficiency management

Team effectiveness enhancement

Talent management expertise

Corporate governance

Leadership coaching

Training methodologies

Program planning

Operational excellence

Business analysis

Accomplishments

    LOOKS SALON:

  • Achieved a record breaking sale of Rs.56 Lakh with Looks Salon Orion Mall,Bangalore.The 3rd highest all over India with over 256 Looks Salon stores present.
  • Achieved a revenue growth of 44.44% for Looks Salon ,Indiranagar outlet in a short span of 6 months.
  • Fastest to achieve a benchmark sales of RS. 20L/month,within a span of 8 months of a new store operating.
  • PERSONAL ACHIEVEMENTS:

  • Won 1st price in Inter-State Spelling Bee competition. Location: Sikkim
  • Won 2nd price in Inter-State Essay Writing competition. Location: Sikkim
  • Worked closely with Adhuna Akhtar for B-Blunt and Hakim Aalim as a freelance model and won the first prize for All Indian Hairdressing Award 2015, Mens Award.
  • PROJECTS/SETUP:

  • Helped a salon owner who had recently lost his business partner to health issues. Salon name (Perimeter Salon); under my guidance and mentorship we set his store up and helped the brand get back up to doing positive numbers again. Now operating with over 8 outlets in Bangalore.
  • Set up "Luxe and Luxe Salon" at JP Nagar,Bangalore.Working as a Business Mentor I helped in designing the space,making sure the ambience is client-friendly and als o is operations friendly for the staffs working. Collaborated with high end premium brands like Kerastase, Davines, L'Oreal, Redken and many more. Was also involved making the right choices of the brands,after a very detailed market survey focusing mainly on the market demand and clients requirement for that particular area or location. I was also responsible for hiring the correct team members,from the manager level to the support staffs. Helped them setup a very smooth operating system,was also involved in giving them online marketing strategy to help upscale the business,brought in new customers through different online offline marketing strategies. Trained the team members specially the Salon Owners and the Managers on how to run a successful salon business.
  • Set up "DIORETTE Salon & Cafe" at RT Nagar,Bangalore.Working as a Business Mentor I helped in designing the space,making sure the ambience is client-friendly and als o is operations friendly for the staffs working. Collaborated with high end premium brands like Kerastase, Davines, L'Oreal, Redken and many more. Was also involved making the right choices of the brands,after a very detailed market survey focusing mainly on the market demand and clients requirement for that particular area or location. I was also responsible for hiring the correct team members,from the manager level to the support staffs. Helped them setup a very smooth operating system,was also involved in giving them online marketing strategy to help upscale the business,brought in new customers through different online offline marketing strategies. Trained the team members specially the Salon Owners and the Managers on how to run a successful salon business.
  • Set up "RÉVORA Salon" at Kormangala,Bangalore.Working as a Business Mentor I helped in designing the space,making sure the ambience is client-friendly and als o is operations friendly for the staffs working. Collaborated with high end premium brands like Kerastase, Davines, L'Oreal, Redken and many more. Was also involved making the right choices of the brands,after a very detailed market survey focusing mainly on the market demand and clients requirement for that particular area or location. I was also responsible for hiring the correct team members,from the manager level to the support staffs. Helped them setup a very smooth operating system,was also involved in giving them online marketing strategy to help upscale the business,brought in new customers through different online offline marketing strategies. Trained the team members specially the Salon Owners and the Managers on how to run a successful salon business.

Personal Information

  • Father's Name: Late Dhiren Chettri
  • Date of Birth: 02-01-1996
  • Marital Status: Married

Roles And Responsibilities

  • Make sure the customer is satisfied with all the services
  • Creating offers according to clients need
  • Making good relationship with the clients
  • Maintain client database and follow up
  • Managing staffs
  • Maintaining the Stocks
  • Recruitment
  • Providing Offers Letters
  • Responsible for a positive P&L
  • Monitoring the expenses and cost and controlling the same (ie. Petty expenses, consumption, EB, Stock Holding Etc.)
  • Understands ways of achieving the business goals for the outlet, understands principles & functioning of equipment & utilities, help service providers to achieve their targets.

Personal data processing

I hereby declare that the above written information are true and correct to the best of my knowledge and belief.

Timeline

Startup Founder

ARC Salon Consultancy
12.2023 - Current

Head of Operations

Looks Salon Pvt Ltd
02.2021 - 09.2023

Area Business Manager

Looks Salon Pvt Ltd
10.2019 - 01.2021

Business Development Manager

Toni And Guy
01.2018 - 09.2019

Senior Store Manager

Toni and Guy
10.2016 - 11.2017

Store Manager/Customer Service Relationship Manager

Style Studio Salon/Style Zone/Moonlight Spa
05.2015 - 09.2016

Worked As a Senior Stylist

Blowout Pro Salon
03.2014 - 04.2015

Salon Management - Salon Management And Operations

Toni And Guy
04.2001 -

Advance Hair And Skin Course - Hairdressing

VLCC
04.2001 -

High School Diploma -

National Institute Of Open Schooling
04.2001 -

10th Standard -

Jorethang Senior Secondary
Adween ChettriSalon Business Mentor/Salon Growth Strategist/Salon Business Coach