Summary
Overview
Work History
Education
Skills
Activities
Hobbies
Languages
Accomplishments
Timeline
OperationsManager

ADWEYA DALVI

Summary

Agile and adaptable staff leader with good work history in corporate healthcare particularly in American healthcare. Motivational and upbeat nature. Experienced at training old and new employees and organizing approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

12
12
years of professional experience

Work History

ASSISTANT MANAGER

IKS HEALTH
09.2022 - Current
  • Managing a team of 70 scribes and 6 team managers
  • Efficient in analyzing data, regarding production and quality of the service being provided
  • Handling difficult client escalation and formulating an action plan
  • Presented the know-how of Operations level workflow to potential American clients.

PHYSICIAN

SELF EMPLOYED
05.2016 - Current
  • Self employed doing home visits on week offs.
  • I have a group of client-patients that I have gathered from my time as a full-time practitioner.
  • Used to have my own setup under the name Shree Vishwagovind Ayurvedic Clinic and Panchkarma Center, Chinchpokli. However, I had to shut it down during COVID for personal reasons.

TEAM MANAGER

IKS HEALTH
02.2021 - 09.2022
  • Handled a team of 10 scribes with a close to 0 attrition rate. Most of the team members went ahead and got promoted in the organization itself
  • I have handled a number of escalating providers and have kept them at a steady state since then
  • Very accustomed to using Excel and providing in-depth production and quality data, helping my team members realize their strong and weak points
  • Also, I self taught myself to formulate automated data points using Excel sheets and have created pod-level dashboards.

VISITING CONSULTANT

MAADHAVPRIYA AYURVEDIC CLINIC
06.2014 - 06.2021
  • Working as a visiting consultant at a clinic at Charkop, Kandivali
  • Visiting 2 times a week
  • Treating patients for all diseases through Ayurvedic medicines only.

MEDICAL SCRIBE

IKS HEALTH
03.2018 - 02.2021
  • Working as a virtual scribe for Doctors working at Massachusetts General Hospital, Boston
  • Providing fast and accurate notes to these providers up to date with knowledge on their protocols and management options
  • Well versed in EHR documentation like Epic and NewGen.

ASSISTANT DOCTOR

MAADHAVPRIYA AYURVEDIC CLINIC
05.2012 - 06.2014
  • Working under head Dr
  • Santosh Deshmukh at Ghatkopar and Girgaon
  • Aiding in checking patients and maintaining their records also prescribing medicines in the absence of the head.

Education

B.A.M.S. -

RA PODAR MEDICAL COLLEGE (AYU.)
05.2012

HIGHER SECONDARY -

KISHINCHAND CHELLARAM JUNIOR COLLEGE
02.2008

Skills

  • Clinical Practice for more than 10 years
  • Well versed in Ayurvedic or Herbal formulations
  • Performing patients' checkup and follow-up
  • Good Verbal and Written Communication skills
  • Polite and soft spoken in nature
  • Punctual and disciplined with a strong sense of responsibility
  • Good listener and fast learner able to grasp work profile pretty quickly
  • Managing Operations: Workload Management, Orientation and Training, Product and Service Knowledge, Performance Reviewing, Compliance Understanding
  • Very good with computers and well versed in software like, MS Office (especially PowerPoint and Word), Adobe Photoshop, Audacity, COREL Draw, Sony Vegas Pro, etc
  • Excellent understanding in Excel and Google Spreadsheets, with fast and accurate data visualization

Activities

  • Conducted free lectures for smaller communities to educate about ayurvedic health science. During Graduation and Internship have worked under few organizations namely ABVP, Lion's Club in order to treat needy rural folks. Creating Health Posters via. COREL Draw and Photoshop. Also working on creating Video Content regarding alternative medicines for YouTube.
  • Played Kabbadi at School and College Level. Also had a short term in Boxing at Amateur Level. Very passionate about playing football.

Hobbies

Cat lover.

Electric guitar player.

Enjoys all sports

Long-time Aston Villa Football Club fan

Cinema-goer (not a Movie Franchise fan)

Languages

English
Marathi
Hindi
French
Japanese
Malayalam

Accomplishments

    Well recognized for outperforming set KRAs at an Associate level on a prolonged consistent basis.

    Rewarded as best team manager multiple times for low attrition and high client satisfaction during my tenure.

Timeline

ASSISTANT MANAGER

IKS HEALTH
09.2022 - Current

TEAM MANAGER

IKS HEALTH
02.2021 - 09.2022

MEDICAL SCRIBE

IKS HEALTH
03.2018 - 02.2021

PHYSICIAN

SELF EMPLOYED
05.2016 - Current

VISITING CONSULTANT

MAADHAVPRIYA AYURVEDIC CLINIC
06.2014 - 06.2021

ASSISTANT DOCTOR

MAADHAVPRIYA AYURVEDIC CLINIC
05.2012 - 06.2014

B.A.M.S. -

RA PODAR MEDICAL COLLEGE (AYU.)

HIGHER SECONDARY -

KISHINCHAND CHELLARAM JUNIOR COLLEGE

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