Avinash Acharjee
Hotelier
Kagaznagar,TG
Summary
Dedicated Food and Beverage Service Supervisor with over 5 years in hospitality. Expertise in enhancing customer experience and driving sales through strategic up-selling and guest engagement. Committed to delivering high-quality service that fosters positive guest relationships and boosts overall satisfaction.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Food and Beverage supervisor
Trident Hyderabad
07.2024 - Current
- Supervised daily operations of food and beverage service, ensuring adherence to quality standards.
- Ensuring guests have a memorable dining experience while maintaining a positive and efficient working environment for the team
- Ensuring timely and synchronized delivery of food and beverages to tables.
- Trained and mentored staff on menu offerings, service techniques, and health regulations.
- Personally welcoming guests and ensuring they feel comfortable, Offering recommendations, explaining dishes and answering questions about the menu
- Addressing customer concerns or complaints promptly and professionally.
- Managed inventory control, optimizing stock levels for efficient operation and cost management.
Food And Beverage Associate
Trident Hyderabad
01.2021 - 03.2024
- Delivered food and beverages to tables promptly and accurately, ensuring customers' glasses were filled and replenished. Removing empty plates, glasses, and utensils in a timely manner.
- Delivered exceptional customer service, ensuring guest satisfaction during dining experiences.
- Delivering food and beverages to tables promptly and accurately, ensuring customers' glasses are filled and replenished as needed.
Education
Bachelor of Arts - Hotel Management
Intellectual Institute of Management And Technology
New Delhi, India08-2023
Skills
Food safety practices
Banquet operations
Cocktail preparation
Table service
Quality assurance
Cost control
Inventory management
Waste reduction
Scheduling staff
Staff supervision
Timeline
Food and Beverage supervisor
Trident Hyderabad
07.2024 - Current
Food And Beverage Associate
Trident Hyderabad
01.2021 - 03.2024
Bachelor of Arts - Hotel Management
Intellectual Institute of Management And Technology
STRENGTHS
- Multitasking Ability, Attention to Detail, Positive Attitude, Problem-Solving Skills, Salesmanship, Reliability and Punctuality
- Ensure accurate service, enhance customer satisfaction, foster efficient teamwork, and contribute to a welcoming dining atmosphere. Resolve issues effectively, boost sales, and maintain consistent performance during busy shifts, improves the overall dining experience for customers but also contributes to the restaurant's productivity, revenue, and team morale.
- Multitasking and Problem-solving - Ability to multitask and solve problems under pressure.
COURSES
Bachelor of Arts in Hotel Management
KEY ACHIEVEMENTS
- Team of the Quarter Award - Team of the Quarter Award for outstanding teamwork and performance.
- Certificate of Appreciation - Recognized with a certificate of appreciation for consistently delivering excellent Guest Feedback and Achieving High Net Promoter Score.
- Champion of the Month - Recognized as Champion of the Month for exemplary service.
- Certificate of Supervisory Development Programme - Successfully completed professional focused on leadership, team supervision and operational management.