AFAQ MOHIUDDIN SHAIK

SAP professional with 6.6 years of experience in SAP Solution Manager and SAP Basis, dedicated to optimizing system performance and enhancing business processes. Proven ability to lead cross-functional teams and deliver complex SAP projects on time and within budget while ensuring adherence to quality standards. Seeking a challenging role to leverage my expertise in SAP technologies and contribute to the innovation and growth of a forward-thinking organization.

• Experience on Managed system configurations ( MSC).
• Dealt with SAP Solution Manager Mandatory Configurations scenarios involving system preparation, basic configuration, Infrastructure preparation.
• Configuring Early watch alerts ( EWA ) reports and experience on troubleshooting.
• Experience on Monitoring and Alerting Configurations.
• Experience on configuring alerting and dashboards for Business Process Monitoring (BPMON) KPI's, Technical Monitoring KPI's, Application Monitoring KPI's, like IDOC's, abap dumps, Queues, RFC's, Al11 files, Batch job failures, table entry counters, update records, ebank statements, system health, hosts status, DB status, PI interface monitoring, PI channel monitoring etc.,
• Have Knowledge on CHARM, Test Suite, DVM, functionalities in solution manager.
• Experience on data inconsistency area by creating multiple cross database comparison dashboards to customers on prominent business data.
• Experience on Job Management and scheduling the batch jobs in managed system from solution manager.
• Experience on setting up focus insight dashboards.
• Hands on experience on performing SLD registration.
• Have good knowledge on trouble shooting the issues like monitoring grey metrics, RFC connection failures, RFC user's authorization issues, alerts disruptions etc.,
• Have Knowledge on Cloud ALM.
• Excellent experience on understanding the stakeholder requirements, needs and implement the same using the best approach in solution manager to ease the customer business flow.

• Knowledge on SAP ECC Installation on both Linux and Windows platforms.
• Experience in working with AS ABAP systems like ECC, CRM, SOLMAN, GTS, GRC etc., and AS JAVA systems like PI/PO, SOLMAN, also interacted with multiple non sap systems like GXS, blueprism RPA, MANHATTAN WMS etc.,
• Establishing connectivity between systems with RFC connection using SM59. Client Administration: Creation of Client, Local Client copy, Remote Client Copy, Client import/export.
• Experience on kernel upgrades, system refresh on the lower environments.
• Experience on performing daily checklists, st03n analysis, dumps analysis, locks, update records, queues analysis and troubleshooting of pileup entries.
• Monitoring application servers up and running. Monitoring work processes and their statuses from time to time and trouble shooting the issues..
• Profile maintenance: adding/changing the profile parameters.
• Defining and monitoring the background jobs and their status and troubleshooting the long running jobs and cancelled jobs.
• User Management like user creation, deletion of user, user locks.
• Experience on importing the TR's.
• Experience on HANA DB, monitoring , backup , user creations and refresh tasks.
• Experience on HANA DB Revision upgrade.
• Ability to engage with complex landscape with multiple sap and non sap intergration involved, good understanding on data flow and trouble shooting the issue accordingly.
• Experience in starting and stopping the sap systems as per snooze/unsnooze requirements.

Client 1 - Schneider Electric Pvt Ltd ( 2016 to 2022 )

Schneider Electric SE is a European multinational corporation that specializes in energy management, automation solutions, spanning hardware, software, and services. Native of France, the company is headquartered in Rueil-Malmaison and is also based at the World Trade Centre of Grenoble with offices throughout the world. It is a Fortune Global 500 company.

Client 2 - Ericsson ( 2022 to 2023 )

Ericsson, is a Swedish multinational networking and telecommunications company headquartered in Stockholm. The company sells infrastructure, software, and services in information and communications technology for telecommunications service providers and enterprises.

Roles & Responsibilities in Schneider & Ericsson Clients

• Handled 5 members team as a lead, clearing their doubts on daily activities, shift roster management and handling escalation in the team in Schneider.
• System monitoring and Health Checks and daily Check list activities.
• Provided Monitoring Support Global 24x7 and responsible for all the relevant support activities for APAC, EMEA, NAM regions.
• Background Job scheduling, DB locks, sap locks Monitoring & SMQ1/SMQ2, SM58 and clearing errors & troubleshooting as part of the activities.
• Scheduling meetings with functional and technical stakeholders to understand the requirement and its feasibility to implement the same with the sufficient resources.
• Creating the SOP documents, updating the existing documents.
• Working on tickets and act accordingly based on priority.
• Performing the kernel upgrade as per the landscape activity timelines
• Performing the DB refresh activities.
• Working any demands apart from the regular support activities like SICF service activations, basis support on other projects for fine tuning performances etc.,

Solution Manager experience in Schneider & Ericsson Clients

• Frequent engaging with the stakeholders on the business requirement and accomplishing it with the solution manager.
• Provided E2E monitoring solutions based on business scenarios, like idoc monitoring to PI message monitoring.
• Performed 30+ MSC configurations
• Configured EWA reports and configured technical monitoring for multiple abap and java systems with alert mechanism.
• Engaged with abap developers and achieved developing custom BADI's to utilize in the alert mechanisms for more detailed information for the customers
• Handled manual migration of 3000+ monitoring objects from solman 7.1 to 7.2 environment , like batch job failures, idocs, table entry counters, abap dumps, update records, queues, rfc's, business KPI's etc.,
• Created multiple cross database comparison(CDC) and internal database comparison(IDC).
• Scheduled 2000+ batch jobs from solution manager using job management in multiple managed systems.
• Worked on LMDB, SLD registrations, RFC issues, authorization issues, creation logical component groups.
• Worked on the issues like grey metrics, EWA report missings, system slowness issues etc.,
• Worked on other functionalities like CHARM, DVM, etc.,
• Created dashboard on focus insights for technical monitoring.

Date of Birth : 11-18-1991.

Sex : Male

Marital Status : Married

Languages known : English, Hindi and Telugu.

Address : Suncity, Hyderabad, TS, India

I, Afaq Mohiuddin Shaik, hereby declare that the above furnished information is authentic to the best of my knowledge. Thank you for your time and consideration.