Fitness
Affan Khan
BUSINESS DEVELOPMENT AND MANAGEMENT SPECIALIST
Mumbai,Maharashtra
Summary
Proactive and motivated leader with high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Head of Business Development
Comptel Solutions Private Limited
Mumbai
05.2018 - Current
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Identified business development challenges and customer concerns for proactive resolution.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Implemented systems and procedures to increase sales.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Director for Sales
Loft InfoTech Private Limited
Mumbai
04.2017 - 04.2018
- Was responsible for starting the company from scratch
- Generated business form old customers as has good relations
- Took care of the accounts part; sales purchase
- Headed the procurement process
- Was responsible for customer support
- Developed the business to a fair stage in the 1st year.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Monitored expenditures to mitigate risk of overages.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Monitored and coordinated workflows to optimize resources.
- Drafted and distributed reports to assist board members with critical business decisions.
- Established departmental performance goals and provided feedback for underperforming areas.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Chief of Operations Management
Unisource IT Solutions Pvt. Ltd
Mumbai
10.2013 - 11.2016
- In charge of Operations, Management, , Admin and Customer Relations
- Started as a Relationship Manager for the company
- Later took responsibility of doing Sales for the company and achieved the set target in the prescribed timeline
- Took care of daily activities, arranging materials from the vendors and getting it delivered to the customers
- Completing projects in other states such as datacentre shifting, material handling
- Attend customer queries and provided appropriate solutions
- Managed Relations with the customers after quitting the Sales field
- Increased profitability by optimizing sales and fulfilling lower overhead costs.
- Spearheaded design and implementation of security access control systems for various clients.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Coordinate,create,edit and distribute both internal and external correspondence under the direction of the directors
- Arrange travel through internal or out side agents
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Created succession plans to provide continuity of operations during leadership transitions.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Represented organization at industry conferences and events.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Managed financial, operational and human resources to optimize business performance.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
- Leveraged experience through vital management positions guiding business to success.
- Implemented business development strategies, logo designs and website designs.
General Manager
M.G Exports
Mumbai
01.2010 - 09.2013
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Collaborated with cross-functional teams to develop innovative solutions.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Analyzed market trends and competitor activities to create competitive advantages.
Executive Assistant
WNS – Booze and Company
Mumbai
12.2009 - 12.2010
- EA (Executive Assistant) to the Senior Associate located off shore
- Completing their task assigned,like travel arrangements, meeting setup, conference calls or any other request via emails and sometimes calls also
- Getting the request complete in a specified time line or on priority basis.
Relationship Manager
Franklin Templeton India Pvt. Ltd
Mumbai
08.2007 - 05.2008
- On field as a mutual fund advisor, had to target random customers and give them presentation on the benefits of mutual funds and convince them to invest in the same
- After a couple of months, was given the responsibility of Relationship Manager
- In which had to maintain a constant touch with the Managers of specified bank for getting business out of their branches
- And was allotted a huge area to cover across Mumbai, i.e. from: CST-Thane and Churchgate to Borivali
Education
B.B.A - Business Management
06.2003 - 03.2007
A Grade
H.S.C - Commerce
06.2003 - 03.2004
GPA : 45%
S.S.C
06.2000 - 03.2001
G.P.A : 60%
Skills
Cultural development
Accomplishments
- Was a lead trainer for the engineering students of Vidyalankar College of Engineering; they had a 60 days internship in which. I was given the responsibility to nurture them with the cultures of the corporate world. In the course of time they went through different phases of C.C which included personality development, product knowledge, pros and cons of sales and marketing and had given them hands on training for hardcore sales with cold calls and how to convert them into revenue generation.
- When Future Group acquired Bharti retail; I was given the responsibility of shifting Bharti Retails whole data centre from Noida and Pune locations to Mumbai. And, the relocation was completed in a record time of 12 days. Collaborated with team of 40 members both from Noida and Pune in the relocation of the said project.
- We had AMC of TATA Aig which included productions servers as well; in the start our engineers were unable to track the progress of each month as we did not have any solid system to track the same. Hence; I developed a PPT which had a graphical representation of each call with time ranging from call logging to call closing with each minute details which was helpful for my team and my client to track progress and status of each call. This system helped us in getting the same AMC contact for next consecutive year without any questions asked.
Interests
Cricket
Timeline
Head of Business Development - Comptel Solutions Private Limited
05.2018 - Current
Director for Sales - Loft InfoTech Private Limited
04.2017 - 04.2018
Chief of Operations Management - Unisource IT Solutions Pvt. Ltd
10.2013 - 11.2016
General Manager - M.G Exports
01.2010 - 09.2013
Executive Assistant - WNS – Booze and Company
12.2009 - 12.2010
Relationship Manager - Franklin Templeton India Pvt. Ltd
08.2007 - 05.2008
Tilak Maharashtra Vidyapeeth - B.B.A, Business Management
06.2003 - 03.2007
K.J Somaiya College of Science And Commerce - H.S.C, Commerce
06.2003 - 03.2004
Dominic Savio Vidyalaya - , S.S.C
06.2000 - 03.2001
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