AFNA P C
Doha
Summary
Dynamic professional with extensive experience as an Insurance Coordinator at Al Sultan Premier Medical Center, excelling in claims management and patient registration. Proven ability to enhance customer service and streamline processes, leveraging strong problem-solving skills and medical coding expertise to ensure compliance and improve operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance coordinator & Medical Receptionist
Al sultan premier Medical Center
Al Khartiyath
08.2024 - Current
- Greet patients, visitors, and staff.
- Manage appointments, schedules, and patient flow.
- Register new patients, update existing records.
- Answer phone calls, respond to messages.
- Handle patient inquiries, concerns.
- Maintain confidentiality and HIPAA compliance.
- Prepare, submit, and follow up on medical claims.
- Verify patient insurance coverage, eligibility.
- Process payments, handle billing inquiries.
- Manage accounts receivable, collections.
- Generate, send patient statements.
- Stay updated on billing regulations, guidelines.
- Coordinate with insurance companies, providers.
- Obtain pre-authorizations, approvals.
- Manage insurance claims, appeals.
- Communicate with patients regarding insurance.
- Ensure compliance with insurance policies.
Administrator
Arabian Automobile Association
Doha
06.2024 - 08.2024
- Updating of stock file.
- Making feedback calls.
- Updating of replacement file and warranty claim file.
- Fix appointments for interview candidates.
- Create price comparison sheets.
- Update warranty claim file.
- Update price of batteries in concerned file.
- Generate LPO and send to suppliers.
- Accounts data, Stock Verification.
- Create monthly report.
Medical Coding Trainee
Aster MIMS Hospital
Kannur
09.2023 - 10.2023
- Assigned ICD - 10, CPT codes to patient medical records.
- Checking accuracy of entered CPT codes.
- Reviewed member charts, Lab and consult reports for identifying.
- Documented diagnosis.
- Organizing and managing paper works.
- Complete appropriate documentation/system entry regarding patient data.
Operations Executive
TooTwo Toys
Kannur
09.2022 - 08.2023
- Involved in sourcing and identifying new toys and games that align with current market trends and consumer preferences.
- Involved in processing customer orders through the back-end system, like verifying order details, managing inventory levels based on orders, and potentially initiating communication with customers.
- Follow up and verifying daily activities and daily reports of marketing staff.
- Assist with tasks like screening resumes, scheduling interviews, and follow up the candidates.
- Maintaining accurate employee records (attendance, benefits, etc.).
- Ensure all product data is accurate, up-to-date and corrects any errors from the junior staff.
CRM Senior Executive
Bazarex B2B Application
Mumbai
09.2021 - 08.2022
- Ensure all product data is accurate and up-to-date.
- This involves tasks like entering new product information, updating existing listings, and corrects any errors from the junior staff.
- Responsible for creating and uploading product information onto the e-commerce platform's back-end system.
- This includes details like product descriptions, titles, categories, pricing, stock levels, and high-quality images.
CRM Executive
TooTwo Toys - tootwoonline.com
Kannur
04.2020 - 05.2021
- Create and maintain product listings on the ecommerce platform's back end.
- Upload high-quality product images and videos.
- Enter detailed product descriptions including features specifications, and benefits.
Founder
ZRS Treats
04.2020 - Current
- Created preplanned designs and custom floral arrangements based on customer specifications.
- Transformed fresh and artificial flowers into visually stunning displays.
- Baked exquisite cakes, enhancing celebrations with delicious and beautiful treats.
- Curated delightful gift hampers to elevate various occasions into memorable events.
Education
Medical Coding - Health Education
Cardea Healthcare Solutions
Kannur, Kerala03-2023
Bachelor of Science - Chemistry
Kannur University
Kannur01.2020
Diploma - Computer Application
Centre for Continuing Education
Kerala01.2018
Higher Secondary - Education in Science
GVHSS Edayannur
Edayannur01.2017
Skills
- Medical insurance expertise
- Claims management and processing
- Insurance verification and billing
- Patient registration and scheduling
- Customer service and support
- Account management strategies
- Problem solving skills
- Team leadership abilities
- Medical terminology proficiency
- CPT and ICD-10-CM coding
- HCPCS Level II coding standards
- Microsoft Office applications
Certification
- Certified Professional Coder, 92%, 02066586
- Domestic Data Entry Operator, SSC/Q221286
Hobbies and Interests
- Film Reviewing
- Crafting
- Baking
Languages
- English
- Malayalam
- Hindi
Disclaimer
I hereby declare that all the above stated information given in the application with the documents are true to the best of my knowledge.
Timeline
Insurance coordinator & Medical Receptionist
Al sultan premier Medical Center
08.2024 - Current
Administrator
Arabian Automobile Association
06.2024 - 08.2024
Medical Coding Trainee
Aster MIMS Hospital
09.2023 - 10.2023
Operations Executive
TooTwo Toys
09.2022 - 08.2023
CRM Senior Executive
Bazarex B2B Application
09.2021 - 08.2022
CRM Executive
TooTwo Toys - tootwoonline.com
04.2020 - 05.2021
Founder
ZRS Treats
04.2020 - Current
Medical Coding - Health Education
Cardea Healthcare Solutions
Bachelor of Science - Chemistry
Kannur University
Diploma - Computer Application
Centre for Continuing Education
Higher Secondary - Education in Science
GVHSS Edayannur
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