Afnad K

Managed client relationships and project deliverables, ensuring high-quality service.

Assisted in planning and executing multi-channel media campaigns for clients.

Improved efficiency by streamlining processes and resolving client concerns.

Managed media schedules, budgets, and performance tracking to ensure campaign success.

Acted as a liaison between clients, subtitle vendors, and internal teams to facilitate smooth operations.

Managed the preparation, formatting, and delivery of metadata and digital assets for streaming platforms and VOD services.

Created and validated XML and JSON metadata files for seamless integration with content management systems (CMS).

Worked closely with post-production, content ops, and engineering teams to streamline metadata workflows.

Troubleshot and resolved metadata validation errors, ensuring high-quality asset delivery.

Packaging metadata accordingly with platform specification.

Delivering Packaging as per Client Requirements.

Maintain, monitor, and ensure highest quality in services or products.

Managed Jira tickets and documentation to track Metadata issues and resolutions.

Led a team of QC specialists to ensure high-quality content delivery across OTT platforms, mobile, and smart TVs.

Conducted video/audio QC for movies, TV shows, and live-streamed content, ensuring compliance with Disney+ Hotstar quality standards.

Coordinated with engineering, post-production, and content operations teams to resolve QC issues.

Managed Jira tickets and documentation to track QC issues and resolutions.

Trained junior QC analysts, improving team performance and reducing error rates.

Performed manual and automated QC on digital content for OTT and VOD platforms.

Checked subtitles, closed captions, and metadata accuracy to ensure compliance with industry standards.