Afnan Al Ameen
Retail Sales Associate
Aroor
Summary
Dynamic Fun Consultant at Hamleys, adept at problem-solving and fostering team collaboration. Successfully established clear goals for consulting engagements, enhancing client satisfaction. Demonstrated adaptability with new technologies and a commitment to continuous improvement, while effectively managing performance tracking and staff development initiatives. Proficient in MS Excel and passionate about learning.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Fun Consultant
Hamleys, Reliance Brands Limited
04.2023 - 08.2025
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Cultivated a culture of continuous learning within the BOH team by encouraging staff to attend relevant industry seminars or workshops.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Coordinated with inventory team to flag low-stock items, aiding in timely replenishment.
Education
BBA -
KMEA College of Arts And Science
Aluva 07.2019 - 08.2022
Skills
Problem-solving
Time management
Team collaboration
Continuous improvement
Staff management
Performance tracking
Adaptability and flexibility
Intermediate MS Excel proficiency
Introductory SAP experience
KPI analysis
Accomplishments
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Did onboarding for multiple staffs.
- effectively involved in FOH,BOH operations.
- Achieved strong KPIs.
- Shift IC whenever in shift.
- Trained and mentored co-workers.
Timeline
Fun Consultant
Hamleys, Reliance Brands Limited
04.2023 - 08.2025
BBA -
KMEA College of Arts And Science
07.2019 - 08.2022