Afrah Mohammed Sirajuddin
Hyderabad
Summary
Dynamic and results-oriented professional with a proven track record at Hinduja Global Services in AR Healthcare collections, demonstrating exceptional analytical skills and a commitment to excellence. Expert in managing A/R accounts and enhancing cash flow, coupled with a strong ability to train and guide staff effectively. Known for a persistent, motivated approach and the ability to swiftly adapt to new challenges.
Overview
3
3
years of professional experience
Work History
Associate - AR Healthcare
Hinduja Global Services
Hyderabad
11.2021 - 06.2024
- Working with the collections department, my position requires me to follow a certain set of guidelines, as given by the client and the quality team, and work on the medical claims with the objective of yielding cash from the account or providing an accurate resolution.
- Initiate telephone calls to insurance companies, requesting the status of claims for the outstanding balances on patient accounts, and taking appropriate actions.
- A brief understanding of the entire Medical Billing Cycle.
- Manage A/R accounts by ensuring accurate and timely follow-up.
- Understand the client’s requirements and specifications of the project.
- Ensure that the deliverable to the client adheres to the quality standards.
- Assisted customers with inquiries related to their accounts receivable status or invoice questions.
- Provided training and guidance on proper Accounts Receivable procedures and policies to new hires or existing staff members.
- Coordinated with sales and customer service departments to resolve billing issues.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
Education
MBA - Human Resource
Saanvi PG College
Hyderabad,India10-2022
Bachelors of Business Administration - HR and Finance
Saanvi Degree College For Women
11.2020
Intermediate - Civics, Economics and Commerce
St. Joseph Jr. College
Secondary School Certificate (SSC) - Contentwriting, Reading, Music
Little Tulips High School
03.2017
Skills
- Confident, self-starter, motivated, results oriented, persistent, and aggressive
- Ability to learn new things
- Hardworking and very sincere
- Possess good analytical and problem-solving skills
- Collections management
Hobbies and Interests
- Writing
- Music
Attributes
- Dedicated and reliable team member
- Ability to adapt to new environments
- Honest and Reliable
- Communication
- Attention to Details
Accomplishments
Team's Best Employee Award, Recognized for Outstanding Performance
Awarded Best Scorer Recognition
Subject Matter Expert (SME) Award
Honored with the Extra Miler Award
References
References available upon request
Timeline
Associate - AR Healthcare
Hinduja Global Services
11.2021 - 06.2024
MBA - Human Resource
Saanvi PG College
Bachelors of Business Administration - HR and Finance
Saanvi Degree College For Women
Intermediate - Civics, Economics and Commerce
St. Joseph Jr. College
Secondary School Certificate (SSC) - Contentwriting, Reading, Music
Little Tulips High School
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