Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Skillssummary
Education Summary
Affiliations
Languages
Accomplishments
Timeline
Generic

Afreen Banu

Hyderabad

Summary

Detail-oriented Business Analyst with expertise in analyzing business needs and delivering effective solutions. Demonstrates strong proficiency in data analysis, project management, and strategic planning. Achievements include enhancing operational efficiency and facilitating growth through the successful implementation of innovative strategies and process improvements. Committed to leveraging analytical skills to drive organizational success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sr. Business Analyst/Business Anlyst/Sales Support Associate

Checkmark Inc Pvt Lmt
Hyderabad
05.2022 - 06.2024
  • worked as Senior Business Analyst in CheckMark Inc Pvt
  • Worked as part of solution design team in acquiring BA- Solution Design in providing end to end solution for standalone
  • Proficient in using Test Management and Defect management tools like Jira
  • Experience in working on various SDLC models, like Waterfall, Agile methodology, and V-model.
  • Plan and prepared the BRDs and FRDs for document uploading process
  • Participated in UATs with Vendor and resolve the GAPs
  • Coordinates the development of all approved versions of business and functional specifications for Control Uploading Management System, Procurement data analysis, and reporting.
  • Business analysis techniques such as SWOT Analysis, RCA and Competitive analysis Gap Analysis
  • Prepare category specific monthly control pack and track real time KPIs such as savings delivered/forecasted, supplier performance (one off and catalogue), sourcing projects etc. and Data Cleansing and Mining.
  • Ensure completion of administrative tasks, such as project operations support, deliverable management, communication support, and project/service management tooling support.
  • Communicate project / program management status aligning Technology Delivery Centre Strategy with required planning and mobilization
  • Created data flows to illustrate the flow of information between various stakeholders.
  • Conducted stakeholder interviews to understand user needs and preferences.

Business Analyst

CheckMark Inc Pvt LTD
Hyderabad , Talangana
03.2018 - 06.2022
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Created dashboards to monitor and track key performance indicators.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Created data models to support decision-making processes.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Developed data mining algorithms to identify and classify patterns in data.
  • Developed and maintained data warehouses and data marts to support business operations.

Sales Support Associate

Checkmark Inc pvt ltd
Hyderabad , Talangana
05.2016 - 03.2017
  • Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
  • Advocated for sellers and provided feedback to enhance selling process for overall improvements.
  • Answered questions regarding seller inventory, shipping, payments and buyer complaints.
  • Assisted sellers with platform requirements for renewals and upgrades.
  • Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
  • Documented customer complaints and completed corrective action requests.
  • Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently.

Education

MBA - HRM

Gandhi Institute of Technology and Management (GITAM)
Vizag
01.2017

B.com - Computers

Ousmani University
Hyd
01.2011

Skills

  • Agile methodologies
  • Sprint planning
  • Retrospective process
  • Daily scrum meetings
  • Project Management
  • Stakeholder management
  • Lifecycle Management
  • Business process improvement
  • Gap analysis
  • Data analysis
  • Reporting and documentation
  • Business process mapping
  • Process optimization
  • Problem-solving
  • Requirements gathering
  • MS SQL
  • Power BI
  • Tableau
  • SQL

Certification

  • Certified Scrum Master from Simplilearn
  • Business Analyst from Simplilearn (CBAP certification from IIBA)

Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibilities for the correctness of the above-mentioned.

Skillssummary

 MS Excel, MS Visio,Power BI, Tabuleau, SQL, 

Education Summary

  • 2011, B.com Computers, Ousmani University Hyd
  • 2017, MBA/HRM, Gandhi Institute of Technology and Management (GITAM) Vizag

Affiliations

I was honored as the best employee of the year in 2019. In 2024, I was recognized as the outstanding employee of the year.

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Accomplishments

  • Outstanding Employee Award

Timeline

Sr. Business Analyst/Business Anlyst/Sales Support Associate

Checkmark Inc Pvt Lmt
05.2022 - 06.2024

Business Analyst

CheckMark Inc Pvt LTD
03.2018 - 06.2022

Sales Support Associate

Checkmark Inc pvt ltd
05.2016 - 03.2017

MBA - HRM

Gandhi Institute of Technology and Management (GITAM)

B.com - Computers

Ousmani University

Similar Profiles

CREATE PROFILE
Afreen Banu