Leadsquared
Afreen Husain
Team Lead
Bangalore
Summary
Reliable Inside Sales Manager with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Built, led and motivated teams to excel in competitive environments.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Inside Sales Team Lead
Think and Learn Pvt Ltd
Bangalore
12.2022 - Current
- Managed 5 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Scheduled and led team meetings, training and functions to encourage and inspire team.
- Help in presenting Byjus features to diverse audiences, applying consultative sales techniques to secure new contracts through team.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
Business Development Associate
Think and Learn Pvt Ltd
Bangalore
12.2021 - 11.2022
- Developed business pipeline using cold and warm techniques.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Negotiated contracts and closed sales with new and existing clients.
- Reviewed client concerns and recommended appropriate changes to supervisors.
Business Development Trainee
Think and Learn Pvt Ltd
Bangalore
09.2021 - 11.2021
- Collaborated with teammates to develop advertising collateral and sales presentations.
- Penetrated targeted accounts to generate sales from within client base.
- Engaged with customers to build business relationships.
Office Associate
City Montessori School
Lucknow
07.2019 - 08.2020
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized, stored and retrieved files to enhance daily operations and support customer needs.
- Responded to inquiries from callers seeking information.
- Interacted with customers by phone, email, or in-person to provide information.
Associate Teacher
New Era Girls Inter College
Lucknow
09.2017 - 05.2019
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Applied play-based strategies to provide diverse approaches to learning.
Accountant
BTX Advertising
Lucknow
07.2016 - 08.2017
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
Education
Bachelor of Commerce -
University of Lucknow
Lucknow 07.2012 - 06.2015
Intermediate - Commerce
City Montessori School
Lucknow 07.2010 - 06.2012
High School Diploma -
City Montessori School
Lucknow 04.2009 - 06.2010
Skills
Product branding
Relationship building skills
Lead prospecting
Product promotions
Revenue Generation
Strategic planning
Retention strategies
Software
Ameyo
Achieve
Google Docs
Word
Certification
Supersonic Manager Development Program
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Inside Sales Team Lead
Think and Learn Pvt Ltd
12.2022 - Current
Supersonic Manager Development Program
10-2022
Business Development Associate
Think and Learn Pvt Ltd
12.2021 - 11.2022
Business Development Trainee
Think and Learn Pvt Ltd
09.2021 - 11.2021
Office Associate
City Montessori School
07.2019 - 08.2020
Associate Teacher
New Era Girls Inter College
09.2017 - 05.2019
Accountant
BTX Advertising
07.2016 - 08.2017
Bachelor of Commerce -
University of Lucknow
07.2012 - 06.2015
Intermediate - Commerce
City Montessori School
07.2010 - 06.2012
High School Diploma -
City Montessori School
04.2009 - 06.2010