AFROZ ANSARI
Operations Manager
Bhopal,Madhya Pradesh
Summary
As a dedicated and results-driven IT and Telecommunications professional with 17 years of experience, I have honed my skills in operations management, Service support, team management, Vendor management. My proven track record of service excellence and passion for staying up-to-date with industry trends make me an ideal candidate for key roles within any organization. Whether managing complex projects, troubleshooting technical issues, or mentoring team members, I consistently demonstrate a commitment to achieving goals and exceeding expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
4
4
Certification
Work History
Operations Manager
AFTEL COMMUNICATIONS_INDIA
India, Bhopal
2021.01 - Current
- Aftel communication is my proprietorship firm that i treat as a form of freelancing work
- I have worked on projects like installations and maintenance of satellite links , fire security alarms, small computer network design and CCTV
- Based on won projects, i hire my team , provide team training if required, budgeting, relationship management and overall project management.
Assistant IT Manager
FIBERSAT LLC
Kandahar Air field, Afghanistan
11.2018 - 10.2020
- I successfully oversaw 1500 devices of WIFI network across the USA
- AIRBASE in Kandahar
- Network was comprise of 50 access layer switches , core switch , firewall storage devices , wireless Lan controller's
- I Held regular meetings with airforce staff for feedback and network expansion
- I implemented MESH network without buying new equipments and improved coverage with no dead zones
- I have won many other projects & completed in time inside camp
- I was rewarded by the communication and oil filling unit of airforce for my good work.
Operations Manager
AFTEL COMMUNICATIONS
Bhopal, Madhaya Pradesh
06.2017 - 11.2018
- Aftel communication is my proprietorship firm that i treat as a form of freelancing work
- I have worked on projects like installations and maintenance of satellite links , fire security alarms, small computer network design and CCTV
- Based on won projects, i hire my team , provide team training if required, budgeting, relationship management and overall project management.
VSAT Engineer
MUSTAFA SULTAN LLC
Muscat, OMAN
04.2015 - 04.2017
- I was managing installation and maintenance of satellite terminals for voice and 3G data communication
- I configured these links in NOC and allocating bandwidth
- I have done equality audits, equipment testing and warehouse management
- As this was an intensive travel job, I was able to successfully balance the demands of frequent travel with the need to provide high-quality service and support to our clients.
Operations Manager
AFTEL COMMUNICATIONS
Bhopal, Madhya Pradesh
03.2014 - 03.2015
- Aftel communication is my proprietorship firm that i treat as a form of freelancing work
- I have worked on projects like installations and maintenance of satellite links , fire security alarms, small computer network design and CCTV
- Based on won projects, i hire my team , provide team training if required, budgeting, relationship management and overall project management.
Manager - Helpdesk
VIZOCOM LLC _AFGHANISHTAN
Kabul, Afghanistan
01.2011 - 02.2014
- As a satellite link manager, I successfully oversaw the installation and maintenance of 150 satellite links throughout Afghanistan
- This involved project management, team training and management, relationship management, warehouse management, budgeting, link monitoring, equipment testing, and repair
- Throughout my tenure, I focused on cost management and team training, ensuring that our projects were completed on time and within budget
- As a result, my company trusted me to expand our technical support to Libya, where I continued to provide high-quality service and support to our clients
Engineer- Customer Support
NELCO LTD
12.2006 - 01.2011
- I managed multiple vendors, a team of 25-30 engineers, customer relationships, technical support to engineers, and a warehouse for 250 satellite links maintenance and new installations
- This involved coordinating with various stakeholders to ensure the successful delivery of projects and managing high-pressure situations that required collaboration across multiple vendors
- During my tenure, I played a key role in several prestigious projects, including work with the Indian Air
- Force
- I provided technical expertise and support to engineers to ensure the successful installation and maintenance of satellite links.
Education
BACHELOR OF COMPUTER - undefined
SECT COLLEGE
2000
Skills
- WIFI networks
- Satellite commination
- ITIL
- Network layer 2
- Network layer 3
- Routing Protocols
- Satellite communication
- Azure Cloud networks
- Computer hardware
- Network Design
- Palo Alto Firewall
- Azure Active Directory
- Customer Support Executive
- Installation Monitoring
- Customer Relationship Management
- Project Management
- Team Management
Certification
ITIL Foundation 4
Azure cloud certified Network engineer-AZ700
Computer hardware
Global VSAT Forum Certified(GVF)
References
REFERENCE
Zalmai Subhanzai
IT Head
Fiber-Sat LLC
Zalmai.Subhanzai@fiber-sat.net
Mobile +1(916) 947-3255
Mahesh Mehta
Area Manager -Operations
Nelco LTD
Mahesh.Mehta@nelco.in
Mobile-+(91) 9723004411
Timeline
Operations Manager
AFTEL COMMUNICATIONS_INDIA
2021.01 - Current
Assistant IT Manager
FIBERSAT LLC
11.2018 - 10.2020
Operations Manager
AFTEL COMMUNICATIONS
06.2017 - 11.2018
VSAT Engineer
MUSTAFA SULTAN LLC
04.2015 - 04.2017
Operations Manager
AFTEL COMMUNICATIONS
03.2014 - 03.2015
Manager - Helpdesk
VIZOCOM LLC _AFGHANISHTAN
01.2011 - 02.2014
Engineer- Customer Support
NELCO LTD
12.2006 - 01.2011
BACHELOR OF COMPUTER - undefined
SECT COLLEGE
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