Afroz Khan
Investment Banking - Corporate Actions
Bangalore
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Language
Work History
Manager Operations
HSBC BANK Limited
05.2018 - Current
- Processing of Mandatory and Voluntary Corporate action events such as Redemptions, Coupon payment, repurchase offer, Tender events, Exchange offers, PUT options, and Conversion, Cash Dividends, DRIP, DVOP Currency events, and Partial redemptions, PIK events Etc for EMEA Markets.
- Process involves Event Capturing, Reconciliation of position on trades like Repo, Reverse repo, Buy and Sell trade and matching positions with Agent Bank balances and sending notification and Processing Election management, making payments to the counterparty and also Nostro investigation post payment
- Process involves managing of Elections properly within the market deadline cut off and Receiving confirmation from agent on acceptance of our elections, also to chase settlements team to check on failing trades and settling them on the value date
- Process involves understanding of the Pricing Supplement for the MTN and Reading DACE notices and MT564 and MT568 SWIFT messages and then reconciling and notifying Clients and counterparties on the corporate actions events
- Process involves validating announcement, Reconciling positions and sending notification to clients, agreeing deadlines and sending election to Custodian and Counter parties within limited time frame, Bookings entitlements, Processing real-time cash payment via Wire transfer Swift (MT-202, MT-103, MT-199, MT- 599 etc)
- Processing Pay date entitlements on the corporate action events and Intimating clients on the payments due to them sending claim letters and receiving (SSI) standing settlement instruction to process and receive the payments
- Process involves releasing SWIFT Instructions like MT565 messages and Easy way Instructions on back of Elections to clearing system (Euroclear ) and other Domestic Agents like BONY , BNP Paribas Etc
- Process involves handling client queries, Reporting outstanding high value claims/nostros to risk team of Asset services with valid reason for pending items
- Managing Deadline’s for events and Independent decision making within stipulated time
- Process Involves updating (DIM’s) for the process and during month end preparing reports to helped the Management in getting the data on time
- Process involves deep investigation on Nostro TLM matching account and providing the complete narration on CASH and STOCK Breaks to management
- Conducting 1-0-1 sessions with team members at regular intervals to discuss about individual performance
- Training and assisting team members in developing next level skills & helping them to identify opportunities internally
- Managing BCP situation in case of uncertain situation between London and Bangalore location.
- Streamlining workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Achieving departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Senior Team Member
Deutsche Bank
09.2013 - 05.2018
- Successfully managed capital market Settlements, and also dealing with Debts Market Products, Trade settlements, Security settlements with Euroclear and Clearstream Banking on fixed Income products.
- Worked as Part of the Corporate Trust Security services and was in Common Depositary Team for Hong Kong, London and Frankfurt Depositary team services.
- Sending Claim letters to clients on back of the Coupons and redemptions events and processing payment received from Agent banks (Euroclear, Cleastream , Bony DTC )
- Built strong relationships with customers through positive attitude and attentive response.
- Have worked in the migration project in Detusche Bank on moving the team from Bangalore to Pune Location.
- Have a strong knowledge on Trade settlements, Security settlements , Handling corporate action Mandatory and Voluntary event on debt market products like CD’s, Bonds, MTN Notes Etc
- Pre-Trade Services and Post Trade Services, Reconciliation of trades and Nostro Management, Handling Corporate action events, dealing in Swift messages like MT202Cov and MT103, Cash settlements and SSI setup for clients based in Hong kong locations.
- Ensuring Client SSI is setup correctly in various system and verifying the static records of client and setting their SSI in internal systems for operations team to process the payment.
- People oriented professionalism with the ability to engage with clients, by understanding their issue and working together to resolve them
- Managing the team by disturbing the work among the team members and handling client queries and ensuring 100% completion on work.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
Education
Diploma in Finance and Accounting -
National Institute of Computer Training (NICT)
B.com - undefined
S.M.S.G JAIN College
Pre University Education - undefined
Ujjval Vidyalaya composite College
SSLC - undefined
Holy Cross School
Skills
Specialization – Front to Back Income/Dividends & Corporate Action processing on Equity and Bonds products with 11 Years of Experience
Corporate actions event management
Nostro Reconciliation
Capital Market trade settlement processing
Claim verification and SSI set up
Reconciliation /Cash management /Prime Brokerage services
Accomplishments
- Rising Star of HSBC Award 2019 for 3rd Quarter
- Part of Team of the Quarter for Voluntary corporate action team 2020
- Team of the Quarter 2022 for Q1 March
- Successfully Migrated Depositary process from Bangalore to Pune in 2016
- Successfully Migrated Asset services process (Mandatory CA )from Malaysia to Bangalore in 2018
- Successfully Migrated Asset services process (Voluntary CA )from London to Bangalore in 2020
Key Role And Responsibility
Providing Fixed income corporate action services like Mandatory and voluntary services, Processing redemptions, coupon payments, Pool factor events, conversion events and Processing RHDI-Rights distributions, DVCA, DRIP, DVOP- Currency Dividends, Tender , Exchange offer events. Handling Election Management, Reconciliation, Notification and Pre and Post event Reconciliations and Payment processing activities for fixed income and Equity market securities.
Specialization – Front to Back Income/Dividends & Corporate Action processing on Equity and Bonds products.
Business line understanding – Investment Banking Operation & Custody Operations (Asset services, Common Depositary services, Cash Management, Settlements),& Risk management.
Global Applications Used
- Global One
- Global SWIFT messaging Gate way
- CREST
- DTCC
- Euroclear website
- Bloomberg
- TLM
Overall Process Improvement Initiatives
- Automation of Bookings: Built a macro for stock bookings, which was a major change in terms of accuracy and time saving. As a result of this macro the manual intervention was completely removed.
- Proposed to stop - Email address static updating for clients by operation team which helped us to get green rating from internal Auditors.
- Suggested to make payment STP through CATS application – this will remove manual intervention of user in processing payment. This will also reduce time of performing 4 eye / 6 eye check as SSI details of all client ‘s will be set up in CATS – Approximate save : 1.2 FTE.
Additional Knowledge
- Certified Tally ERP-9 completion
- Completed Diploma in practical finance & accounting from National Institute of Computer Training (NICT)
- Advance Excel Knowledge
Areas Of Interests Achievements
Listening to music, Playing Cricket, Gymnasium
Linguistic Abilities
English, Kannada, Hindi, English, Kannada, Hindi, Tamil, Telugu
Driving License No
KA53 20150004664
Personal Information
- Father's Name: M. Anwar-Ulla-Khan
- Mother's Name: Ayesha Sultana
- Date of Birth: 03/10/93
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Address Of Communication
Ina Manzil, Veeraswamy reddy Layout, Near kadugodi, Bangalore, Karnataka, 560 067
Disclaimer
I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.
Timeline
Manager Operations
HSBC BANK Limited
05.2018 - Current
Senior Team Member
Deutsche Bank
09.2013 - 05.2018
Diploma in Finance and Accounting -
National Institute of Computer Training (NICT)
B.com - undefined
S.M.S.G JAIN College
Pre University Education - undefined
Ujjval Vidyalaya composite College
SSLC - undefined
Holy Cross School