AFROZ ahmed SHAIKH
Mumbra, THANE
Summary
Commercially driven global supply chain and procurement leader with 23+ years of experience in large-scale procurement, strategic multinational accounts, ICT infrastructure sourcing and end-to-end SCM. At Orange Business Services, led procurement activities across an approximately ₹20,000+ crore annual global portfolio, with direct end-to-end SCM responsibility for Mars, AkzoNobel, Swiss Re, PwC, SITA AIRCOM and Lufthansa. Worked with Sales, Solutioning, OEMs and distributors to support on-time deployments, competitive bids, new-site installations and organic account growth. Currently Head of Procurement at Datamatics; conceived and developed a Procurement-as-a-Service (PaaS) offering spanning solution design, pricing, commercial modelling for BID support. Known for savings delivery, supply chain execution and margin-aware sourcing.
Overview
1
1
Certification
22
22
years of professional experience
Work History
HEAD OF PROCUREMENT AND VENDOR SOURCING MANAGEMENT
Datamatics Business Solutions Limited
Mumbai
10.2021 - Current
- Lead centralized IT and non-IT procurement, vendor sourcing, renewal governance and commercial negotiations across business functions; align sourcing priorities with approved budgets, operational needs and service continuity.
- Conceived and led P2PaaS business creation from proposition design and procure-to-pay workflow architecture through service scope, resource model, pricing methodology and bid-stage commercial support with Sales.
- Developed bids for prospective clients with an estimated ?800 crore aggregate purchasing base; proposed phased engagement on an initial addressable portion supporting ?80–100 crore indicative revenue potential, subject to bid outcomes and contractual scope.
- Structured 23% markup on delivery/purchasing costs; tailored model to clients' capacity and operating structures while evaluating commercial viability and delivery responsibilities.
- Managed approximately ?100 crore of procurement spend in FY2025–26 H2, achieving a reported 17% savings rate through competitive RFQs, benchmarking, negotiated terms and cost transparency.
- Partner with business owners, Finance, Legal, IT and Operations on requirements, commercial comparisons, approvals and timely contracting; apply differentiated sourcing controls to new orders and renewals.
- Support technology sourcing and supplier evaluation across software, cloud, data services, contact-centre technology and telecom; structure TCO, implementation, recurring-cost and contractual-risk comparisons for leadership decisions.
- Established vendor performance measures for timeliness, quality and capability; strengthened foreign-vendor compliance, commercial documentation and invoice governance.
SENIOR VENDOR OPERATIONS MANAGER – SUPPLY CHAIN MANAGEMENT
Orange Business Services
Mumbai
02.2006 - 10.2021
- Managed procurement activities within an approximately ?20,000 crore annual global procurement portfolio, linking OEM supply economics, order execution and customer commitments across geographies.
- Owned end-to-end SCM requirements for strategic global accounts including Mars, AkzoNobel, Swiss Re, PwC, SITA AIRCOM and Lufthansa, alongside broader global SCM support for other customers.
- Partnered with Sales, Solutioning and Delivery on expansion bids, securing competitive networking-hardware prices, OEM Deal IDs, lead-time commitments and supply-risk inputs to strengthen bid competitiveness and organic account growth.
- Negotiated with OEM and channel ecosystems including Cisco, Riverbed, Avaya, Poly and Westcon to improve buy costs, commercial terms and supply assurance; supported deal-level gross-margin protection through procurement-cost control.
- Delivered a 10–12% savings rate through vendor negotiations across applicable sourcing spend, strengthening buy-side economics and commercial competitiveness.
- Spearheaded the Cisco Deal ID standardization initiative, harmonizing deal registration and discount governance and generating approximately US$800,000 in year-on-year savings.
- Coordinated networking-hardware sourcing, OEM/distributor fulfilment, and delivery readiness to ensure project commitments and support new-site installations across customer geographies.
- Streamlined delivery execution across EU countries by strengthening Westcon as a distribution partner, improving regional fulfilment coordination and supply responsiveness.
CUSTOMER SUPPORT EXECUTIVE
Reliance Infostream Limited
Mumbai
09.2004 - 02.2006
- Maximised customer satisfaction by resolving service issues promptly.
- Provided customer and technical support, resolved complaints, and coordinated service quality for telecom customers.
- Addressed customer service enquires quickly and accurately.
- Assisted customers with product-related questions, feedback and complaints.
Education
Bachelor of Commerce - Commerce
University of Mumbai
Mumbai, MH01-2003
MBA - International Supply Chain Management
JARO / United Business Institute Europe
Thane, MH01-2011
Skills
- Strategic sourcing
- Vendor management
- Supply chain management
- Procure-to-pay
- RFQ management
- Contract negotiation
- Renewal management
- Material requirements planning
- Commercial negotiation
- Forecasting improvement
- ERP and CRM reporting
- Advanced Excel and Power BI
- Tableau and Salesforce
- Client management
- Contract law
Certification
- EXIN SIAM Foundation (2020) |
- HP Certified Vendor Management (2016) |
- Data Science and Machine Learning (2020) |
- PMI Scrum Master (2023) |
- Strategic Negotiation Management (2023) |
CORE LEADERSHIP CAPABILITIES
- P2PaaS product and operating-model design
- Bid solutioning and commercial pricing
- Strategic sourcing and OEM negotiation
- Gross-margin protection
- Revenue-linked order fulfilment
- Supplier governance
- Inventory and working capital
- CAPEX/OPEX
- Contract and risk management
- ERP/CRM analytics
- Cross-functional business leadership
Accomplishments
- Procurment As a Service venture creation at Datamatics: originated an offering now in submitted-bid stage, targeting an estimated ₹800 crore prospective client purchasing base; initial addressable scope indicates ₹80–100 crore in projected revenue, conditional on wins and rollout.
- Developed a proposed 23% cost-plus markup model aligned with prospects' purchasing and operating structures; commercial assumptions remain subject to contract negotiation and final deal economics.
- Orange Business Services: managed an approximately ₹20,000 crore annual global procurement portfolio including OEM's like CISCO, MIRAKI-SDWAN, RIVERBED, AVAYA, JUNIPER, CHECKPOINT, POLYCOM, MICROSOFT etc...
- Orange Business Services: delivered 10–12% negotiated procurement savings across applicable vendor-sourcing activity; spearheaded Cisco Deal ID standardization, generating approximately US$800,000 in recurring year-on-year savings.
- Datamatics FY2025–26 H2: managed approximately ₹100 crore in procurement spend and achieved a reported 17% savings rate.
- Achieved over 90% on-time closure, 100% on-time renewals and zero escalations during the reported period; supported 1,274 PO-linked invoices.
- Orange Business Services: delivered reported 45% procurement cycle-time improvement and 20% reduction in excess inventory through automation and forecasting.
Timeline
HEAD OF PROCUREMENT AND VENDOR SOURCING MANAGEMENT
Datamatics Business Solutions Limited
10.2021 - Current
SENIOR VENDOR OPERATIONS MANAGER – SUPPLY CHAIN MANAGEMENT
Orange Business Services
02.2006 - 10.2021
CUSTOMER SUPPORT EXECUTIVE
Reliance Infostream Limited
09.2004 - 02.2006
Bachelor of Commerce - Commerce
University of Mumbai
MBA - International Supply Chain Management
JARO / United Business Institute Europe